Citas bibligráficas
Palacios, P., Suarez, V. (2025). Implementación de Soluciones Smart City en Municipalidades: Capacitación y Gestión para la Transformación Digital [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/684008
Palacios, P., Suarez, V. Implementación de Soluciones Smart City en Municipalidades: Capacitación y Gestión para la Transformación Digital [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2025. http://hdl.handle.net/10757/684008
@misc{renati/1300987,
title = "Implementación de Soluciones Smart City en Municipalidades: Capacitación y Gestión para la Transformación Digital",
author = "Suarez Diaz, Valia Beth",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2025"
}
This paper analyzes the implementation of Smart City solutions in municipalities under the direction of Bitel, with the aim of modernizing urban services and improving the quality of life for citizens. Critical challenges were identified, such as the lack of adequate training for personnel and resistance to change from citizens and authorities, which affect the effectiveness and sustainability of the projects. To address these difficulties, a comprehensive training program is proposed that includes technical skills, change management, and raising awareness about the benefits of smart technologies. It is also suggested to improve coordination among the institutions involved in the planning and execution of these projects. The data analysis on implementation times, costs, and performance shows that continuous training is key to successful and sustainable implementation. Finally, recommendations are offered to ensure that future projects leverage technology efficiently and adapt to local needs.
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