Bibliographic citations
Mello, D., Naveda, P. (2024). Gestión administrativa y calidad de servicio en la Municipalidad Provincial de Loreto Nauta, 2023 [Universidad Nacional de la Amazonía Peruana]. https://hdl.handle.net/20.500.12737/10091
Mello, D., Naveda, P. Gestión administrativa y calidad de servicio en la Municipalidad Provincial de Loreto Nauta, 2023 []. PE: Universidad Nacional de la Amazonía Peruana; 2024. https://hdl.handle.net/20.500.12737/10091
@misc{sunedu/3637219,
title = "Gestión administrativa y calidad de servicio en la Municipalidad Provincial de Loreto Nauta, 2023",
author = "Naveda Tuanama, Priscylla Alejandrina",
publisher = "Universidad Nacional de la Amazonía Peruana",
year = "2024"
}
The study aimed to specify the relationship between administrative management and service quality at the Municipalidad Distrital de Loreto Nauta in the year 2023. This research is descriptive-correlational, following a quantitative approach, a non-experimental design, and a cross-sectional approach. Two questionnaires were administered to 30 frequent employees of the organization. The existence of a strong optimal relational connection between the studied variables was discovered (r=0.986; p<0.005). It was concluded that there is a significant relational existence between administrative management and service quality at the Municipalidad Distrital de Loreto Nauta.
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