Citas bibligráficas
Villanueva, E., Buleje, M., Buleje, R., Seytuque, J. (2018). Servicios digitales sac - Caso de Estudio [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/12707
Villanueva, E., Buleje, M., Buleje, R., Seytuque, J. Servicios digitales sac - Caso de Estudio []. PE: Pontificia Universidad Católica del Perú; 2018. http://hdl.handle.net/20.500.12404/12707
@mastersthesis{sunedu/2659133,
title = "Servicios digitales sac - Caso de Estudio",
author = "Seytuque Chafloque, Jose Humberto",
publisher = "Pontificia Universidad Católica del Perú",
year = "2018"
}
This thesis project is developed by Servicios Digitales SAC, this company sells services of the operator Movistar, leader in telecommunications in Peru. The case describes the environment of change and uncertainty while the company Servicios Digitales SAC operates. Elita Serna Campos is the principal character in the case. Elita and the management of the company understood that the changes for the sector, but while Elita suggested that these changes were changed for the future, the management and even the workers believe is best to wait for the market to evolve and then adapt. This case is oriented to organizational behavior, on the topic of change management and uncertainty, postgraduate level. The case method allows students to analyze business problems by generating debate on possible solutions. In this methodology, teacher will facilitate and guide the debate, asking questions encouraging participation through points of view and experiences.
IMPORTANTE
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