Citas bibligráficas
Alayo, I., Montoya, M. (2021). Implementación de herramientas de mejora en la gestión comercial para reducir costos en las áreas de logística y operaciones en una empresa ferretera - Trujillo, 2021 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/29660
Alayo, I., Montoya, M. Implementación de herramientas de mejora en la gestión comercial para reducir costos en las áreas de logística y operaciones en una empresa ferretera - Trujillo, 2021 [Tesis]. PE: Universidad Privada del Norte; 2021. https://hdl.handle.net/11537/29660
@misc{renati/524047,
title = "Implementación de herramientas de mejora en la gestión comercial para reducir costos en las áreas de logística y operaciones en una empresa ferretera - Trujillo, 2021",
author = "Montoya Guevara, Maria Jimena",
publisher = "Universidad Privada del Norte",
year = "2021"
}
The present research had as general objective to determine if the implementation of tools to improve commercial management reduce costs in the areas of logistics and operations in a hardware company - Trujillo, 2021, presented a semi-experimental design, descriptive-quantitative type, the The study sample consisted of the operating costs of the logistics and finance areas of the hardware company for the year 2021, the following data collection techniques were used: observation and the checklist, as data collection instruments were used. It was determined that the implementation of improvement tools in the commercial management of the warehouse and operations areas effectively reduce operating costs in the company, from a total economic loss of 18,492.4 soles could generate an economic benefit or 12,717.8 soles, it was evaluated economically and financially the implementation of improvement tools in the commercial management of the ar eases of logistics and operations to reduce operating costs of the company, where the following indicators were determined: GOING INCOME = 31,328.8, GOING EXPENSES = 12,282.8, Cost Benefit (B / C) = 2.6 and IRR = 64%, and a payback period of 176 days.
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