Citas bibligráficas
Huertas, R., Huertas, E. (2023). Sistema de pagos en línea de deudas tributarias y no tributarias para el SAT [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/671783
Huertas, R., Huertas, E. Sistema de pagos en línea de deudas tributarias y no tributarias para el SAT [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/671783
@misc{renati/413285,
title = "Sistema de pagos en línea de deudas tributarias y no tributarias para el SAT",
author = "Huertas Navarro, Evaristo",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
The purpose of the professional sufficiency work is to implement an online payment system to enhance tax and non-tax revenue collection for the SAT. The methodology begins within the Central Management of Innovation and Projects and the IT Management by enabling a new online channel for the collection process of tax and non-tax debts. This payment system includes an enterprise architecture that integrates the solution into business processes, using the C4 Model method. The 12-question questionnaire was validated with a Cronbach's alpha of 0.7707, demonstrating high reliability. The questionnaire results, based on Nielsen's principles, were 86.67% for the "Consistency and Standards" principle, 88.00% for the "Error Prevention" principle, 85.33% for the "Flexibility and Ease of Use" principle, and 90.67% for the "Aesthetic and Minimalist Design" principle. The conclusion of the implementation of the SAT online payment system was that it significantly improved the efficiency of the tax and non-tax revenue collection process for the SAT.
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