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Oyola, J., (2023). Cinismo organizacional y engagement en colaboradores de una empresa de comercialización en Chiclayo [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/35136
Oyola, J., Cinismo organizacional y engagement en colaboradores de una empresa de comercialización en Chiclayo [Tesis]. PE: Universidad Privada del Norte; 2023. https://hdl.handle.net/11537/35136
@mastersthesis{renati/411179,
title = "Cinismo organizacional y engagement en colaboradores de una empresa de comercialización en Chiclayo",
author = "Oyola Crisanta, Jhonatan Fray",
publisher = "Universidad Privada del Norte",
year = "2023"
}
Title: Cinismo organizacional y engagement en colaboradores de una empresa de comercialización en Chiclayo
Authors(s): Oyola Crisanta, Jhonatan Fray
Advisor(s): Díaz Fernández, Romy Angélica
Keywords: Organización de la empresa; Gestión de recursos humanos; Trabajadores - Actitudes; Cinismo organizacional; Empresa de comercialización; Organizational cynicism; Engagement; Commercialization company
OCDE field: https://purl.org/pe-repo/ocde/ford#5.01.00
Issue Date: 29-Aug-2023
Institution: Universidad Privada del Norte
Abstract: La investigación determinó la relación entre el cinismo organizacional y el engagement en los colaboradores de una empresa de comercialización en Chiclayo. Correspondió a una investigación de diseño no experimental, transversal y de nivel correlacional. La población estuvo conformada por 143 colaboradores, del cual se tomó una muestra de 105 trabajadores a los cuales se les aplicó 2 escalas: la Escala de Cinismo organizacional de Salessi y Omar la cual contó con una confiabilidad de 0.87 y la Escala Utrech de Engagement en el trabajo (UWES) de Schaufeli y Bakker que tiene un índice de confiabilidad de 0.97. Asimismo, los instrumentos fueron sometidos a una evaluación por juicio de expertos resultando una V de Aiken de 0.98 para ambas escalas. Los resultados obtenidos indicaron que existe una relación de tamaño efecto pequeño entre cinismo organizacional y engagement. Se concluye que si existe una relación entre el cinismo organizacional y el engagement. De acuerdo con los objetivos, se determinó que no existe relación entre la dimensión ideas cínicas y el engagement; sin embargo, si se encontró relación entre la dimensión conductas y emociones cínicas con el engagement.
The research determined the relationship between organizational cynicism and employee engagement in a marketing company in Chiclayo. It corresponded to a non-experimental, cross-sectional and correlational research design. The population consisted of 143 employees, from which a sample of 105 workers was taken and two scales were applied: the Organizational Cynicism Scale of Salessi and Omar which had a reliability of 0.87 and the Utrech Work Engagement Scale (UWES) of Schaufeli and Bakker which has a reliability index of 0.97. Likewise, the instruments were subjected to an evaluation by expert judgment resulting in an Aiken V of 0.98 for both scales. The results obtained indicated that there is a small effect size relationship between organizational cynicism and engagement. It is concluded that there is a relationship between organizational cynicism and engagement. In accordance with the objectives, it was determined that there is no relationship between the cynical ideas dimension and engagement; however, a relationship was found between the cynical behaviors and emotions dimension and engagement.
The research determined the relationship between organizational cynicism and employee engagement in a marketing company in Chiclayo. It corresponded to a non-experimental, cross-sectional and correlational research design. The population consisted of 143 employees, from which a sample of 105 workers was taken and two scales were applied: the Organizational Cynicism Scale of Salessi and Omar which had a reliability of 0.87 and the Utrech Work Engagement Scale (UWES) of Schaufeli and Bakker which has a reliability index of 0.97. Likewise, the instruments were subjected to an evaluation by expert judgment resulting in an Aiken V of 0.98 for both scales. The results obtained indicated that there is a small effect size relationship between organizational cynicism and engagement. It is concluded that there is a relationship between organizational cynicism and engagement. In accordance with the objectives, it was determined that there is no relationship between the cynical ideas dimension and engagement; however, a relationship was found between the cynical behaviors and emotions dimension and engagement.
Link to repository: https://hdl.handle.net/11537/35136
Discipline: Maestría en Dirección y Gestión del Talento Humano
Grade or title grantor: Universidad Privada del Norte. Escuela de Posgrado y Estudios Continuos
Grade or title: Maestro en Dirección y Gestión del Talento Humano
Juror: Montoya Ramirez, Cesar Augusto; Kamisato Gushi, Patricia Nelly; Flores Casafranca, Raul Alberto
Register date: 23-Nov-2023
This item is licensed under a Creative Commons License