Citas bibligráficas
Guevara, C., Saco, A. (2023). Análisis de los factores que determinan la disminución de las atenciones de los servicios de un laboratorio clínico en San Isidro para la implementación de un plan de mejoras [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/670345
Guevara, C., Saco, A. Análisis de los factores que determinan la disminución de las atenciones de los servicios de un laboratorio clínico en San Isidro para la implementación de un plan de mejoras [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/670345
@misc{renati/409901,
title = "Análisis de los factores que determinan la disminución de las atenciones de los servicios de un laboratorio clínico en San Isidro para la implementación de un plan de mejoras",
author = "Saco Estella, Andy Roberto",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
In the rapidly evolving healthcare landscape, the quality and efficiency of clinical laboratories are essential for accurate patient diagnosis. Laboratorio Clínico Roe, like many healthcare institutions around the world, has experienced a decline in demand for its services, raising questions about the underlying causes and the need for an improvement plan to reverse this trend. This research work provides a comprehensive analysis of the factors behind the decrease in patient visits at the San Isidro branch. Through a multidisciplinary approach, aspects such as service quality, patient perception, competition in the healthcare market, and technological trends are explored. This analysis aims to understand the current situation as a basis for a strategic improvement plan that will revitalize demand for services and guarantee excellence in care. This work seeks to provide valuable insights for other clinical laboratories and healthcare institutions facing similar challenges. Through rigorous analysis and the implementation of appropriate solutions, it is intended to contribute to the optimization and accessibility of healthcare and the well-being of the community of San Isidro and Peru.
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