Citas bibligráficas
Bravo, H., Bonarriva, J. (2021). Sistema de Información de Gestión de Despacho de Pedidos para Empresas Retail [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/655680
Bravo, H., Bonarriva, J. Sistema de Información de Gestión de Despacho de Pedidos para Empresas Retail [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2021. http://hdl.handle.net/10757/655680
@misc{renati/394876,
title = "Sistema de Información de Gestión de Despacho de Pedidos para Empresas Retail",
author = "Bonarriva Tenorio, James Omar Hortencio",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2021"
}
In a world in which globalization represents an open door for the demands of the consumer, regarding service levels and the ways in which they get satisfied, fundamental aspects that become obstacles to reaching the expected levels of service have been neglected. This becomes one of the main problems within logistics. That is why; the order delivery management information system has as its main objective to be a sustainable management tool over time, which allows optimizing the administration of the processes involved in order service, to meet customer needs. The current document covers the theoretical basis, which allows locating the proposed solution within a conceptual framework, also the object of study and field of action, which details the processes involved in the proposed system, an analysis of the company's problems, the objectives, and benefits of the project. We also present a Business modeling, functional and non-functional requirements, conceptual model, software architecture, software quality, testing, and its construction. Finally, we develop the chapter on project management, detailing the list of stakeholders, the EDT, risk management, acceptance certificates and the execution schedule. Finally, it is also including conclusions, glossary, signatures, references, and annexes that support the development of this project.
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