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Tello, M., (2024). Síndrome de burnout y desempeño laboral en personal de salud del hospital de Tingo María, Huánuco - 2023 [Universidad Privada Norbert Wiener]. https://hdl.handle.net/20.500.13053/12382
Tello, M., Síndrome de burnout y desempeño laboral en personal de salud del hospital de Tingo María, Huánuco - 2023 []. PE: Universidad Privada Norbert Wiener; 2024. https://hdl.handle.net/20.500.13053/12382
@misc{renati/1375181,
title = "Síndrome de burnout y desempeño laboral en personal de salud del hospital de Tingo María, Huánuco - 2023",
author = "Tello Castro, Margaret",
publisher = "Universidad Privada Norbert Wiener",
year = "2024"
}
Title: Síndrome de burnout y desempeño laboral en personal de salud del hospital de Tingo María, Huánuco - 2023
Other Titles: Burnout Syndrome and Work Performance in health personnel at the Tingo María Hospital, Huánuco-2023
Authors(s): Tello Castro, Margaret
Advisor(s): Villanueva Blas, Laura
Keywords: Agotamiento Psicológico; Rendimiento Laboral; Personal de Salud; Burnout, Psychological; Work Performance; Health Personnel
OCDE field: https://purl.org/pe-repo/ocde/ford#5.01.02
Issue Date: 13-Nov-2024
Institution: Universidad Privada Norbert Wiener
Abstract: El propósito del estudio consistió en identificar la asociación
entre el síndrome de burnout y desempeño laboral del personal
de sector salud en un hospital de la ciudad de Tingo María,
Huánuco. En donde se hizo uso del enfoque cuantitativo,
correlacional, diseño no experimental y transversal.
Obteniéndose los datos a través del Inventario de Burnout, cuya
adaptación fue por Oyola en el 2021 y el Cuestionario de
desempeño laboral adaptado por Geraldo en el 2022 en un grupo
muestral de 209 especialistas de salud de ambos sexos de dicho
hospital, de los cuales el 61.2% fue de sexo femenino y el 38.8%
fue de sexo masculino. Los resultados indicaron que ambas
variables se relacionaron significativamente (rho=-0.16; p0.05) ni
con la realización personal (rho=0.07; p=0.28>0.05). Se concluyó
que la presencia de síntomas clínicos de burnout conlleva una
disminución de la calidad y servicio ofrecido por los
colaboradores.
The purpose of the study was to identify the association between burnout syndrome and job performance among healthcare personnel at a hospital in the city of Tingo María, Huánuco. A quantitative, correlational approach was used, with a non-experimental, cross-sectional design. Data were collected using the Burnout Inventory, adapted by Oyola in 2021, and the Job Performance Questionnaire, adapted by Geraldo in 2022, with a sample group of 209 healthcare specialists of both sexes from the hospital. Of these, 61.2% were female, and 38.8% were male. The results indicated a significant relationship between the two variables (rho = -0.16; p = 0.02 < 0.05). Emotional exhaustion showed a significant negative correlation with job performance (rho = -0.18; p = 0.01 < 0.05), while depersonalization and personal accomplishment did not show significant correlations with job performance (rho = -0.09; p = 0.15 > 0.05; and rho = 0.07; p = 0.28 > 0.05, respectively). It was concluded that the presence of clinical symptoms of burnout leads to a decrease in the quality of service provided by employees.
The purpose of the study was to identify the association between burnout syndrome and job performance among healthcare personnel at a hospital in the city of Tingo María, Huánuco. A quantitative, correlational approach was used, with a non-experimental, cross-sectional design. Data were collected using the Burnout Inventory, adapted by Oyola in 2021, and the Job Performance Questionnaire, adapted by Geraldo in 2022, with a sample group of 209 healthcare specialists of both sexes from the hospital. Of these, 61.2% were female, and 38.8% were male. The results indicated a significant relationship between the two variables (rho = -0.16; p = 0.02 < 0.05). Emotional exhaustion showed a significant negative correlation with job performance (rho = -0.18; p = 0.01 < 0.05), while depersonalization and personal accomplishment did not show significant correlations with job performance (rho = -0.09; p = 0.15 > 0.05; and rho = 0.07; p = 0.28 > 0.05, respectively). It was concluded that the presence of clinical symptoms of burnout leads to a decrease in the quality of service provided by employees.
Link to repository: https://hdl.handle.net/20.500.13053/12382
Discipline: Psicología
Grade or title grantor: Universidad Privada Norbert Wiener. Facultad de Ciencias de la Salud
Grade or title: Licenciada en Psicología
Juror: Chunga Díaz, Tito Orlando; Valenzuela Moreno, Erick; Osores Herrera, Aldo Daniel
Register date: 18-Dec-2024
This item is licensed under a Creative Commons License