Citas bibligráficas
Quispe, Y., Holguin, S. (2024). Propuesta de mejora para el proceso de la gestión de pago a proveedores en una empresa de Telecomunicaciones [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/683884
Quispe, Y., Holguin, S. Propuesta de mejora para el proceso de la gestión de pago a proveedores en una empresa de Telecomunicaciones [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/683884
@misc{renati/1053508,
title = "Propuesta de mejora para el proceso de la gestión de pago a proveedores en una empresa de Telecomunicaciones",
author = "Holguin Guerrero, Sergio Eduardo",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
In this professional sufficiency work, the problem related to payment management in the Liquidations area in the Bitel company, which belongs to the telecommunications sector, is addressed. To carry out this research, a qualitative investigation is carried out, through interviews and a bibliographic review. After having carried out a scientific research based on background, three alternative solutions are proposed with the objective of improving the management of payment to contractors in the Liquidations area. After evaluating the proposed alternatives, it has been identified that the best option is using the ISO 15489 methodology and the implementation of a Document Processing System. This will improve traceability and access to information, streamline the workflow between areas and facilitate the exchange of documentation. This proposal is feasible and viable with an investment of S/ 175,000 to be developed within a period of 4 months. It is important to note that the main reasons for the problem include the slowness of the payment management process, the bureaucracy that the company handles that slows down its processes and the high dependence on document approval between areas. These factors cause operating costs of S/ 532,811.
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