Citas bibligráficas
Chuchon, T., (2023). Gestión institucional y la calidad de servicio educativo en el Instituto de Educación Superior Pedagógico Público María Madre del Callao, 2019 [Universidad Nacional de Educación Enrique Gúzman y Valle]. https://repositorio.une.edu.pe/handle/20.500.14039/11191
Chuchon, T., Gestión institucional y la calidad de servicio educativo en el Instituto de Educación Superior Pedagógico Público María Madre del Callao, 2019 []. PE: Universidad Nacional de Educación Enrique Gúzman y Valle; 2023. https://repositorio.une.edu.pe/handle/20.500.14039/11191
@mastersthesis{renati/1019706,
title = "Gestión institucional y la calidad de servicio educativo en el Instituto de Educación Superior Pedagógico Público María Madre del Callao, 2019",
author = "Chuchon Sanchez, Toribia Angélica",
publisher = "Universidad Nacional de Educación Enrique Gúzman y Valle",
year = "2023"
}
The objective of this research work was to determine the relationship that exists between institutional management and the quality of the educational service in the presence of a relationship that by its sign is positive and, 2019. The methodology used refers to quantitative approach studies, addressed under the type of basic research, the procedures followed the non-experimental, cross-sectional design with a descriptive-correlational level and following the guidelines of a hypothetical-deductive method. The study sample was probabilistic, consisting in its calculation of 148 students, who were surveyed with an instrument called a questionnaire. The results were processed using the statistical software SPSS v.23, and a moderate positive relationship between the variables institutional management and the quality of the educational service was determined through Spearman's Rho correlation coefficient (rho = ,677), associated with a p value. = 0.000 less than the level of significance was established being (p <0.05), which leads to rejecting the null hypothesis (H0), and accepting the general and specific hypotheses raised (Hi), concluding that: There is a significant relationship between institutional management and the quality of the educational service at the María Madre Public Pedagogical Higher Education Institute of Callao, 2019.
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