Citas bibligráficas
Cayllahua, E., Nina, R., Rojas, S., Tovar, J. (2021). Propuesta de implementación de una oficina de gestión de proyectos para la gerencia de operaciones e infraestructura en una empresa del sector financiero [Trabajo de investigación, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/656041
Cayllahua, E., Nina, R., Rojas, S., Tovar, J. Propuesta de implementación de una oficina de gestión de proyectos para la gerencia de operaciones e infraestructura en una empresa del sector financiero [Trabajo de investigación]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2021. http://hdl.handle.net/10757/656041
@mastersthesis{sunedu/4385839,
title = "Propuesta de implementación de una oficina de gestión de proyectos para la gerencia de operaciones e infraestructura en una empresa del sector financiero",
author = "Tovar Ueda, Juan Carlos",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2021"
}
This research paper has the objective to propose the implementation of a Project Management Office as part of the Operations and Infrastructure Management of a financial institution. It has been identified that the two main issues regarding project management are the high percentage of cancelled projects as well as projects that exceed the original budget. The main reasons that are causing these problems are the lack of methodologies based on an efficient practice in project management, the lack of an organization in charge of proposing, promoting and controlling that the methodology is implemented, and the lack of a good practice in project management inside this area. With the implementation of the proposed Project Management office, there will be more control and support in project management. In addition, there will be improvement in managing this area because regulations and procedures to optimize planning, measurement and control will be implemented and developed based on the best practices and standards under the supervision of the Project Management Institute. This research work is composed of four chapters. The first chapter introduces the theoretical framework where the situation and concepts related to project management, portfolios, PMO and OMP3 are described. The second chapter describes the current situation of the company and operations and infrastructure management, and the problems they confront regarding project management and an evaluation of the level of maturity of project management is made. Besides, the need of implementing the PMO as a solution to the identified problems is described. In chapter 3, the description of the proposal and deployment of the PMO is presented, including the planning and design. Additionally, the strategy of the implementation of the PMO is defined, and the project is explained, including the cost-benefits analysis of the proposal. Finally, in chapter 4, some conclusions and recommendations are given
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