Citas bibligráficas
Cristobal, E., Cueva, O., Grados, J., Olivos, R., Polack, E. (2022). Business consulting report para el Hospital II-1 Luis Heysen Incháustegui [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/21384
Cristobal, E., Cueva, O., Grados, J., Olivos, R., Polack, E. Business consulting report para el Hospital II-1 Luis Heysen Incháustegui []. PE: Pontificia Universidad Católica del Perú; 2022. http://hdl.handle.net/20.500.12404/21384
@mastersthesis{sunedu/4380526,
title = "Business consulting report para el Hospital II-1 Luis Heysen Incháustegui",
author = "Polack Chavez, Edwin",
publisher = "Pontificia Universidad Católica del Perú",
year = "2022"
}
In the field of Peruvian health, the Social Health Security hospitals, strategically located throughout Peru, are in charge of satisfying the great demand for existing health by providing health benefits in prevention, promotion and recovery among the insured. In this sense, the present research work has prepared a Business Consulting for Hospital II-1 Luis Heysen Incháustegui in the city of Chiclayo. The purpose of this consultancy is to know the external and internal factors that affect the performance of hospital management related to a high surgical reservoir, which commits the establishment not to achieve its long-term objectives. The meetings with part of the Hospital Directorate and the healthcare personnel agree that the cause of the problem is linked to processes and procedures of the care flow chart of the scheduled surgical patient. Based on the researched literature, it is proposed to implement an innovative program called "Surgery to the Day", an initiative that establishes the implementation of elective surgical interventions that do not require occupying a postoperative hospital bed. In this way, the execution of the implementation plan expects to have a favorable impact on the management of surgeries in terms of reduction of operating costs per patient, satisfaction in the quality of patient service and availability of a greater number of intervention programs. Finally, the preparation of a series of estimates for three years corroborates what was expected, thus achieving a higher production resulting in 8127 additional surgical interventions. In addition, a reduction of the surgical reservoir of 30% is obtained; In other words, the number of insured persons on the waiting list for a surgery service drops to 665. And there is savings for patient payments outside Lambayeque in a range of S / 1.2 million and S / 1.6 million annually.
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