Citas bibligráficas
Peche, K., (2017). Mejora en el proceso del laboratorio de longitud para obtener la acreditación basada en la norma ISO 17025 en la empresa Ferreyros S.A [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/11842
Peche, K., Mejora en el proceso del laboratorio de longitud para obtener la acreditación basada en la norma ISO 17025 en la empresa Ferreyros S.A [Tesis]. PE: Universidad Privada del Norte; 2017. https://hdl.handle.net/11537/11842
@misc{sunedu/4109798,
title = "Mejora en el proceso del laboratorio de longitud para obtener la acreditación basada en la norma ISO 17025 en la empresa Ferreyros S.A",
author = "Peche Castro, Kelvin Rafael",
publisher = "Universidad Privada del Norte",
year = "2017"
}
ABSTRACT This research stems from the opportunity for the laboratory length to obtain ISO 17025 accreditation for foot-king calibration in the range of 0 mm to 300 mm in order to ensure technical competence and reliability of the results, improving So the time of attention, reduction of redoes in the workshops of the company, minimizing costs of calibration that will contribute to the satisfaction of the client and the top management. The first chapter refers to the problematic situation of the company, justifies the reason for the completion of the work and raises the objectives. The second chapter develops the theoretical framework that addresses the thesis, the ISO 17025 standard, the proficiency tests, the tools used in the development of the subject and the description of basic terms. In the third chapter the research topic is developed. It shows the structure of the company, the objectives of the area and identifies the factors involved in the accreditation of the laboratory and the strategies to be followed. The fourth chapter describes in detail the results obtained. In the fifth chapter the discussion is developed, the references consulted, conclusions and recommendations are mentioned. Finally, some details and complementary annexes are included that show the effectiveness of the research. KEYWORDS: ISO 17025, proficiency test, quality systems, technical competence, reliability of results.
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