Citas bibligráficas
Velasco, V., (2018). Implementación de un modelo de gestión de procesos y calidad para el área de producción de la empresa Mecor Perú SAC [Trabajo de suficiencia profesional, Universidad Privada del Norte]. https://hdl.handle.net/11537/14487
Velasco, V., Implementación de un modelo de gestión de procesos y calidad para el área de producción de la empresa Mecor Perú SAC [Trabajo de suficiencia profesional]. PE: Universidad Privada del Norte; 2018. https://hdl.handle.net/11537/14487
@misc{sunedu/4109208,
title = "Implementación de un modelo de gestión de procesos y calidad para el área de producción de la empresa Mecor Perú SAC",
author = "Velasco Fuentes, Victor Hugo",
publisher = "Universidad Privada del Norte",
year = "2018"
}
The company which was the subject of study is dedicated to the field of construction, this is a very competitive item in these times that is why we will help improve the processes and quality of products and services for the satisfaction of our customers. The present thesis project proposes the implementation of a process and quality management model in the company MECOR PERU SAC elaboration of procedures for the implementation of statistical control techniques based on the ISO 9001: 2015 standard for the company MECOR PERU SAC, with this Implementation is intended to improve processes in the production area of the organization. The objective of this project was to evaluate the current situation of the company and propose the implementation of a process and quality management model, demonstrating that through its implementation the improvement of all the evaluated indices for the realization of a better management to be able achieve customer satisfaction. In order to achieve its implementation, the most critical points of the production area were reviewed and the results were verified where deficiencies in the processes could be detected. Based on this results information, we proceeded with the implementation of the QMS, embodied in the management system manual and procedures. It was established to implement the quality management system based on ISO 9001: 2015, for the improvement of all the processes that will be carried out in the construction stages that will be carried out and this will be reflected in the costs of improving.
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