Bibliographic citations
Arroyo, S., Evangelista, K. (2022). Propuesta de mejora en las áreas de logística y operaciones para reducir costos operativos en una empresa de servicios generales en el año 2021 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/30588
Arroyo, S., Evangelista, K. Propuesta de mejora en las áreas de logística y operaciones para reducir costos operativos en una empresa de servicios generales en el año 2021 [Tesis]. PE: Universidad Privada del Norte; 2022. https://hdl.handle.net/11537/30588
@misc{sunedu/4107373,
title = "Propuesta de mejora en las áreas de logística y operaciones para reducir costos operativos en una empresa de servicios generales en el año 2021",
author = "Evangelista Meza, Kelvin Anthony",
publisher = "Universidad Privada del Norte",
year = "2022"
}
The general objective of this project is to publicize the impact produced by the improvement proposal made in the areas of logistics and operations to reduce the operational costs of a general services company. In the first place, a general diagnosis is developed, how the company is currently, identifying the high costs in materials management and maintenance of the units, caused mainly by the logistics and production areas, where its root causes will be found. Subsequently, by identifying these root causes through the Ishikawa diagram, improvement proposals are generated to establish their impact. Then, indicators are formulated that present a goal to be achieved by the improvement tools that are, Kardex, supplier evaluation, preventive maintenance plan and training. By carrying out these tools, with their respective procedures, formats and indications, it allows a better development in the respective areas to generate a positive impact. Finally, the economic - financial study was developed to verify the impact of the proposals on the economy of the company, resulting in a Net present value of S / 30,832.19 with an Internal Rate of Return of 77%, with an approximate return on investment of 1.28 years and a Benefit/Cost of S/ 1.70.
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