Citas bibligráficas
Reyes, M., Verástegui, J. (2023). Comunicación interna y relaciones interpersonales de los colaboradores de Caja Rural de Ahorros y Créditos Raíz- La Esperanza, 2022 [Tesis, Universidad Privada Antenor Orrego - UPAO]. https://hdl.handle.net/20.500.12759/10437
Reyes, M., Verástegui, J. Comunicación interna y relaciones interpersonales de los colaboradores de Caja Rural de Ahorros y Créditos Raíz- La Esperanza, 2022 [Tesis]. PE: Universidad Privada Antenor Orrego - UPAO; 2023. https://hdl.handle.net/20.500.12759/10437
@misc{sunedu/4048578,
title = "Comunicación interna y relaciones interpersonales de los colaboradores de Caja Rural de Ahorros y Créditos Raíz- La Esperanza, 2022",
author = "Verástegui Lozano, Jimmy Alexander",
publisher = "Universidad Privada Antenor Orrego - UPAO",
year = "2023"
}
The present investigation entitled, internal communication and interpersonal relations of the collaborators of Caja Rural de Ahorros y Créditos Raíz de la Esperanza in 2022, which was presented for the degree of bachelor's degree in administration at the Antenor Orrego Private University in the city of Trujillo, had as objective to determine the relationship that exists between internal communication and interpersonal relationships of the collaborators of Caja Rural de Ahorros y Créditos Raíz de La Esperanza in the year 2022, the study that was carried out is a correlational design where data was obtained to detail the relationship between both variables at a given time, techniques such as the survey were also used to assess the level of internal communication and interpersonal relationships and as a tool a questionnaire consisting of 17 items, which were used to evaluate the 24 collaborators of Caja Rural de Ahorros y Créditos Raíz de La Esperanza in 2022, with a confidence level of 95% and a sampling error of 5%. The Chi-Square statistical test was applied, with which the hypothesis was accepted, demonstrating that there is a significant relationship between internal communication and interpersonal relationships. The main result obtained was that there is a medium level of 54.17% for internal communication and with respect to interpersonal relationships, 91.17% of the interpersonal relationship is medium. It is concluded that there is a low positive relationship between internal communication and interpersonal relationships among the collaborators of Caja rural de ahorros y créditos Raíz de la Esperanza in the year 2022.
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