Bibliographic citations
Grande, T., Flórez, C. (2024). Gestión de la calidad y su influencia en la competitividad de las MYPES del sector textil del Emporio Comercial Gamarra en el año 2023 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/673549
Grande, T., Flórez, C. Gestión de la calidad y su influencia en la competitividad de las MYPES del sector textil del Emporio Comercial Gamarra en el año 2023 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/673549
@misc{sunedu/3655647,
title = "Gestión de la calidad y su influencia en la competitividad de las MYPES del sector textil del Emporio Comercial Gamarra en el año 2023",
author = "Flórez Nieto, Cesar Harold",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
This study seeks to determine the influence of quality management on the competitiveness of MSEs in Gamarra, Metropolitan Lima in 2023. The main objective is to provide information supported by the literature in the textile sector, allowing micro and small enterprises to acquire knowledge to implement improvement strategies. The research has a non-experimental, cross-sectional, and prospective design, with a descriptive, explanatory, and correlational approach. A quantitative methodology was applied and applied through a Likert-type digital survey to 361 workers or owners of MYPES of the Emporio Comercial Gamarra. An instrument was used with a Cronbach's Alpha value of 0.875, indicating a highly significant correlation. According to the Kolmogorov-Smirnov analysis, the significance level was less than 0.05, so a non-parametric test was carried out. In this context, Spearman's Rho correlation test was implemented to evaluate the relationship between the variables, resulting in a significance level of 0.000, which led to the rejection of the null hypothesis and the acceptance of the alternative hypothesis. Likewise, the level of association between the variables is manifested through a correlation coefficient of 0.681, considered to be a considerable positive correlation. These results suggest that improvements in quality management lead to a proportional increase in competitiveness, which could have a substantial impact on a company's ability to remain competitive and adaptable in the market. In that sense, the results support the assertion that quality management exerts an influence on the competitiveness of MSEs in the textile sector of the Emporio Comercial Gamarra in the year 2023.
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