Citas bibligráficas
Velásquez, D., Reyna, P., Orellana, M., Angola, C., Santa, V. (2024). Business Consulting – T & C Viviendas Holding S.A.C. [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/26825
Velásquez, D., Reyna, P., Orellana, M., Angola, C., Santa, V. Business Consulting – T & C Viviendas Holding S.A.C. []. PE: Pontificia Universidad Católica del Perú; 2024. http://hdl.handle.net/20.500.12404/26825
@mastersthesis{sunedu/3631495,
title = "Business Consulting – T & C Viviendas Holding S.A.C.",
author = "Santa María Rodríguez, Violeta Josselyn Margorie",
publisher = "Pontificia Universidad Católica del Perú",
year = "2024"
}
Grupo T&C is a real estate company with more than 20 years of experience in the construction and real estate sector. In addition, in recent years it has entered businesses underlying the commercialization of apartments, such as hotel construction and office rental. Businesses in which he has ventured in the search to diversify the sources of income in the face of the changing market situation, as a consequence of local and international situations. In this sense, to determine the main problem of the company, the starting point has been the information provided by the leaders of the different areas, through interviews, files and documents submitted, complemented by the Delphi method. With this first survey, the use of the complexity matrix, the selection of the main problem was made, which was the high level of administrative expenses and sales. Subsequently, with the Ishikawa method, it was possible to identify the causes, of which the ones with the greatest impact were prioritized with the support of the Pareto diagram. Then, the root causes were determined through the "5 why" method, which allowed proposing effective countermeasures to reduce the main problem. To ensure that the three proposed countermeasures are viable and generate a positive impact, the implementation cost of each one was assessed and compared with the present value of the projected benefits. This determined that the benefit will be greater than the investment that is planned to be made. Additionally, the constitution of the multidisciplinary team will be key, to transmit the organizational culture with a positive impact on the main business indicators. Finally, internal and external risks must be taken into account for the achievement of the purpose. Standardization and implementation monitoring will be essential during deployment at each of the stages. Complementarily, it was established that the factors that will allow the success of the implementation will be the support of the management and the constant monitoring of the managements.
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