Citas bibligráficas
Boza, F., (2018). Sistema de gestión basado en el cuadro de mando integral para la mejora de la competitividad en la conservación de la Red víal departamental: Palca - Jauja - 2018 [Tesis, Universidad Nacional de Ingeniería]. http://hdl.handle.net/20.500.14076/17154
Boza, F., Sistema de gestión basado en el cuadro de mando integral para la mejora de la competitividad en la conservación de la Red víal departamental: Palca - Jauja - 2018 [Tesis]. : Universidad Nacional de Ingeniería; 2018. http://hdl.handle.net/20.500.14076/17154
@mastersthesis{sunedu/3501947,
title = "Sistema de gestión basado en el cuadro de mando integral para la mejora de la competitividad en la conservación de la Red víal departamental: Palca - Jauja - 2018",
author = "Boza Ccora, Fernando Anacleto",
publisher = "Universidad Nacional de Ingeniería",
year = "2018"
}
The administration of the conservation and maintenance of the road network, Palca with Jauja (Tapo, Antacucho, Ricrán, Abra cayan, Yauli, Paucan) has been a permanent concem through a diagnosis, made by the Regional Directorate of Transport and Communications. lt is not only an investment of important economic resources, because there is a great diversity in the development in the productive areas and with the main farmers (soil resource is basically oriented to the use of the land, for the purpose of use. for agricultural development), ranchers tourist resource (has many tourist attractions, however this is stagnant due to little or no promotion. natural and cultural resources. which are part of this heritage are the snowy. lagoons and diversity of landscapes, as well as archaeological remains dating from pre-Inca, Inca and colonial times) and merchants of the road network of the project. This thesis entitled "Management System Based on the Balanced Scorecard for the improvement of competitiveness in the conservation of the Departmental Road Network: Palca - Jauja - 2018" was focused on the following General Problem: What will be the effectiveness of the system? Management Based on the Balanced Scorecard for the improvement of competitiveness in the conservation of the departmental road network: Palca-Jauja, 2018? therefore the general objective: "Determine the effectiveness of the management system based on the balanced scorecard for the improvement of competitiveness in the conservation of the departmental road network: Palca-Jauja. 2018" and as a research guide the hypothesis The following was stated as a general comment: "The effectiveness of the management system based on the balanced scorecard will bring the definition of competitiveness in the conservation of the departmental road network: Palca - Jauja, 2018". The investigation carried out by the descriptive method, specific method, analytical method. synthetic, inductive method and the deductive method, with an explanatory level and the comparative descriptive-causal design, as a technique was taken; the quality management and performance of the Regional Directorate of Transport and Communications (DRTyC), Strategic Planning and its relationship with the WCC, Strategic Map and its cause - effect, administration - maintenance, Machine - Conservation, identifying itself in the sector. Baja Gestión based on the CMI to improve the competitiveness of the Palca - Jauja road network, which is causing farmers. ranchers and merchants lack the most necessary sales. low profitability and consequently the loss of market of Jauja, Huancayo, Oroya and Lima, so it is urgent to reverse the problem. To improve the factors of strategy. planning, productivity and quality, since improving quality implies an improvement in productivity, immediate results such as: less waste. energy. machinery. labor and consequently reduction of costs, optimi ation of physical space in the warehouses of the DRTyC, promotes the reduction of accident risks, increases the motivation of workers, develops an atmosphere of cooperation, participation and responsibility. improves the relationship in the DRTyC, with workers and users ofthe road network of the project. In addition, the quality factor will improve the way of storing the raw material, inputs. machinery, finished products, as well as how to transport the materials to the work, and that these construction and quality rehabilitation works for the benefit of the user. And finally, in relation to the management factor, aspects of the quality of civil engineers, finance and personnel were taken into consideration. In personnel, the Management of the DRTyC was made aware; so that they motívate engineers and plant personnel and are constantly training. In finance, the Finance Management of the DRTyC was instructed to use the basic Accounting records (purchases and inventory) and to properly structure the production costs.
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