Citas bibligráficas
Chávez, M., (2006). Propuesta de mejoramiento de la gestión de procesos para asegurar la calidad final de las obras públicas [Tesis, Universidad Nacional de Ingeniería]. http://hdl.handle.net/20.500.14076/772
Chávez, M., Propuesta de mejoramiento de la gestión de procesos para asegurar la calidad final de las obras públicas [Tesis]. : Universidad Nacional de Ingeniería; 2006. http://hdl.handle.net/20.500.14076/772
@mastersthesis{sunedu/3496005,
title = "Propuesta de mejoramiento de la gestión de procesos para asegurar la calidad final de las obras públicas",
author = "Chávez Muñoz, Mario Arístides",
publisher = "Universidad Nacional de Ingeniería",
year = "2006"
}
The vertiginous development of science and the technology at world-wide level, have impelled the amazing changes and advances in the computer science areas and telecommunications that have contributed unfailingly with the internationalization of the markets, to such point, that we are next to globalizated of them and therefore to the globalization of the economies. Also, we have not finished leaving the "digital revolution" and already we are in the middle of the "revolution of the knowledge", where the possibility of creating wealth and of improving the quality of society life that depends more and more on the capacity to generate, to incorporate, to adapt, to use and to disperse scientific and technological knowledge Meanwhile, the present Peruvian scene is characterized to face such events of a little encouraging way: We are immersed in the process of globalization of the economy, negotiating Free Trade Agreement with the U.S.A., without being convinced to obtain benefits balances in the future commercial transactions. We are in front of a decentralization process, for which several laws have been approved (Law of Bases of the Decentralization, Statutory law of Regional Governments and Statutory law of Municipalities), that do not establish a clear distribution of competitions between the three levels of government, projecting therefore a little clear vision on where it takes the decentralization process to us; and we are entering to the "society of the knowledge" of unequal way and left behind, result of the lamentable policies of science and technology that have turned out insufficient to confront the enormous challenges that today the globalizated world imposes, so is thus, that just we counted on a Law Frame of Science, technology and Innovation from July of the 2004 and for the first time in Peru, in January of the 2006 is formulated Strategic the National Plan of Science, Technology and Innovation for the competitiveness and Human Development (NPSTI) of long term, with projection to year 2021. Particularly, the non-transferable character of end items of the industry of the construction: works, apparently make less easy that the phenomenon of the globalization reaches to this sector; nevertheless, the activities related to the evaluation of projects, design, execution, supervision and/or concession of works (in the single case ), they are possible of being internationalized. In this context, the Peruvian State must be prepared to face this great commercial challenge and the modern companies, without size distinction, must be able to compete beyond the national scope, because the global economy demands permanent innovation, crescents productivity levels and competitiveness, and a quality concept that includes all the aspects of the companies. The Peruvian State annually invests around $ 1200 million dollars in execution and public work consultancy, which approximately means a 8% of total the public cost and a 23% of the acquisitions and public hirings. Therefore, considering which the construction hits directly in the quality of life and the capacity of the country to produce goods and services, it turns out fundamental to constantly look for new alternatives that allow to make better works, to save resources, to increase the productivity to benefit thus to the greater possible amount of the population. In this context, the technological management acquires a preponderant paper, but paradoxically, our country has been characterized by one reduced activity in investigation, innovation and transference of technology, and as it is obvious the construction sector does not get rid of this lamentable situation. The numbers inverted in investigation and development are lower to the 0,1% of the PBI ($ 64.5 million dollars year 2005). One of the reasons for these indices is the risks of financing of the technological innovation, assumed generally by the company or organization that carries out them. Thus, it is of vital importance of reformulating the paper of the State in this matter, of way to fortify and to impel the suitable investigation, transference and technological innovation. Of such situation, the intention of the present thesis, consists of giving proposals of improvement of the management of process to assure the quality public works, as result of an analysis and diagnostic made within the actual legal frame and the organization resources of the state sector and the private sector involved in the hirings and acquisitions of the Peruvian State. In chapter I, the conceptual frame appears, where the organized resources are determined that they are going to be considered during the development of the thesis, also is defined that it is a project of public investment and meanwhile types of budgetary execution can execute public works. In chapter II, the main impacts and consequences of the actual legal normativity in the final quality of public works are determined. From chapter III to chapter VII indicated, the main limitations, deficiencies and the requirements related to financial, material, human, administrative of supervision, that influence in the final quality of public works. Of the analysis conducted in the previous chapters, generated listing of problems, from which, it would be difficult to extract a group reduced of them without perhaps but important problems are outside the relation; therefore, the use of a method of first priorization of listings denominated matrix of selection of problems was essential, which was applied with the additional collaboration of compatible professionals to the consultancy and work execution (architects and engineers of diverse specialties). The group dynamics consisted of which each member of the equipment gives a score to each critic evaluated in the problems. Once gave this score, the arithmetic average of them is considered and the total by each problem is obtained, with which the group individual or subjective evaluation becomes collective. The 4 problems that obtained the highest score are those than they have been considered to develop the proposals of the thesis. Finally in chapter 8, the procedure explained in previous paragraph is outlines and the 4 main proposals of improvement of the management of process appear to assure the quality public works that have been developed on the base of opinions spilled by professionals understood in these subjects, surveys of opinion to consultants and work executors, experiences made in others countries and following while it is applicable, the lineaments indicated in the Guide of Interpretation of the PTC-ISO 9001-2001 for the Construction Sector and the Methodology Guide of Management of Projects for Construction Sector. I hope that this developed thesis to choose the degree of Teacher in Enterprise Technological management, applied to the problematic that I have experimented professionally as work executor and consultant of public works, contribute in effective form to the maintained growth of the country and to the generation of one better quality of life of the Peruvian population and conservation of the environment.
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