Citas bibligráficas
Torres, R., Noronha, C. (2023). Calidad de servicio y satisfacción del cliente en la empresa Paradise Green Club Iquitos, 2023 [Universidad Nacional de la Amazonía Peruana]. https://hdl.handle.net/20.500.12737/9589
Torres, R., Noronha, C. Calidad de servicio y satisfacción del cliente en la empresa Paradise Green Club Iquitos, 2023 []. PE: Universidad Nacional de la Amazonía Peruana; 2023. https://hdl.handle.net/20.500.12737/9589
@misc{sunedu/3489874,
title = "Calidad de servicio y satisfacción del cliente en la empresa Paradise Green Club Iquitos, 2023",
author = "Noronha Martinez, Claudia Verenice",
publisher = "Universidad Nacional de la Amazonía Peruana",
year = "2023"
}
The main objective of the investigation was to know how the company Paradise Green Club, Iquitos 2023, related customer satisfaction with the quality of service. It is descriptive, uses a quantitative and correlational methodology, and uses a cross-sectional, non-experimental design. 50 customers of the Paradise Green Club business made up the population. The instrument was used for the compilation of information. Then, it was processed using a Microsoft Excel spreadsheet and IBM SPSS Statistics v26, yielding a Pearson correlation coefficient of 0.966, evidencing a strong correlation between the customer satisfaction criteria at Paradise Green Club, Iquitos 2023. As a result, it was The research ends by accepting the broad hypothesis and refuting the null hypothesis.
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