Citas bibligráficas
Flores, N., Giraldo, F. (2023). La relación entre el servicio logístico de operadores third party y el desempeño exportador de empresas agroindustriales de la región La Libertad durante el periodo 2017 al 2021 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/667942
Flores, N., Giraldo, F. La relación entre el servicio logístico de operadores third party y el desempeño exportador de empresas agroindustriales de la región La Libertad durante el periodo 2017 al 2021 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/667942
@misc{sunedu/3410345,
title = "La relación entre el servicio logístico de operadores third party y el desempeño exportador de empresas agroindustriales de la región La Libertad durante el periodo 2017 al 2021",
author = "Giraldo Navarro, Fiorella Alessandra",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
During the last years, logistics has become more relevant in Peruvian exports. Likewise, as part of the optimization of the logistics chain, the logistics service of third party operators has emerged. At the same time, agricultural exports in Peru have shown growth since 2017. The appearance of logistics services from third party operators represent a new way of contributing to logistics by integrating processes that benefit companies through logistics outsourcing. The objective of this research is to determine the relationship between the logistics service of third party operators and the export performance of agro-industrial companies in the La Libertad region during the period 2017-2021. The third-party operator logistics service variable is focused on four dimensions: on-time deliveries, service price, delivery quality, and responsiveness to complaints. For this reason, a quantitative investigation was applied using the Likert scale survey as an instrument, aimed at 30 executives of agro-industrial export companies in the La Libertad region. As a result, it was concluded that the logistics service of third party operators is not positively related to the export performance of agro-industrial companies in the La Libertad region during the period 2017-2021.
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