Citas bibligráficas
Tello, G., (2022). Diseño e implementación de tiempos estándares para la mejora de la productividad en Jomsatel S.A.C., Lima 2020 [Universidad Peruana de las Américas]. http://repositorio.ulasamericas.edu.pe/handle/upa/1857
Tello, G., Diseño e implementación de tiempos estándares para la mejora de la productividad en Jomsatel S.A.C., Lima 2020 []. PE: Universidad Peruana de las Américas; 2022. http://repositorio.ulasamericas.edu.pe/handle/upa/1857
@misc{sunedu/3337613,
title = "Diseño e implementación de tiempos estándares para la mejora de la productividad en Jomsatel S.A.C., Lima 2020",
author = "Tello Bravo, Glen Macol",
publisher = "Universidad Peruana de las Américas",
year = "2022"
}
The present study of research exposes the implementation of times standard to improve productivity in a telecomunications company Jomsatel S.A.C., by following the procedure of times standard, you can pass of a situation of low productivity to increase the productivity establishing new processes that control facilities and repairs of sevices trios and duos during the process; well, technicians adapt the method standardized to perform activities of the process, is left constancy of it in the diagram of operations and diagram of activities. By times standards also are identified 13 activities that you make up the new process (work guide), and with foundation in the theoritical framework, applies the procedure to the ejecution of the study of times with which is achieved descompose activities in elements, is performed timing of the elements, then a spreadsheet and processing data is obtained a standard time of 120.92 minutes. At last by means testing statistcs, is determined that the capacity efficiency is of 80%, the efficiency of the process is of 90% and job satisfaction of the 70%. During the firts quarter of this year, concluding that the productivity of the company Jomsatel S.A.C., of the study, it gets better significantly.
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