Bibliographic citations
Huamanguilla, J., Velazco, I. (2019). Efectividad de la gestión logística mediante el Balanced Scorecard en la Empresa Cervecerías Cusco S.A.C. – 2019 [Tesis, Universidad Andina del Cusco]. https://hdl.handle.net/20.500.12557/3471
Huamanguilla, J., Velazco, I. Efectividad de la gestión logística mediante el Balanced Scorecard en la Empresa Cervecerías Cusco S.A.C. – 2019 [Tesis]. PE: Universidad Andina del Cusco; 2019. https://hdl.handle.net/20.500.12557/3471
@misc{sunedu/3043011,
title = "Efectividad de la gestión logística mediante el Balanced Scorecard en la Empresa Cervecerías Cusco S.A.C. – 2019",
author = "Velazco Cárdenas, Iris Alessandra",
publisher = "Universidad Andina del Cusco",
year = "2019"
}
This research aims to evaluate the effectiveness of Logistics Management in the company Cervecerías Cusco S.A.C through the use of the Balanced Scorecard; (BSC); in order to identify and improve logistics management processes through the Financial, Internal Processes, Learning and Client perspectives. The methodology that was used was descriptive with a non-experimental design, since we will not manipulate any variable or dimension. The effectiveness of logistics management is 73.63% average of the analyzed perspectives, it is verified that the change in the eight indicators is statistically significant and there is a difference between the results of 2018 and 2019, the effectiveness of logistics management from the perspective Financial is 77%, the effectiveness of logistics management from the perspective of customers is 65%, the effectiveness of logistics management from the perspective of processes is 44%, the effectiveness of logistics management from the perspective of internal learning It is 67%.
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