Citas bibligráficas
Espinoza, P., (2017). Mejora de procesos para la reducción de fallas en el mantenimiento de equipos de aire acondicionado en la empresa de servicios ESALB Group SAC 2017 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/11337
Espinoza, P., Mejora de procesos para la reducción de fallas en el mantenimiento de equipos de aire acondicionado en la empresa de servicios ESALB Group SAC 2017 [Tesis]. PE: Universidad Privada del Norte; 2017. https://hdl.handle.net/11537/11337
@misc{sunedu/3032012,
title = "Mejora de procesos para la reducción de fallas en el mantenimiento de equipos de aire acondicionado en la empresa de servicios ESALB Group SAC 2017",
author = "Espinoza Albino, Pedro Moisés",
publisher = "Universidad Privada del Norte",
year = "2017"
}
ABSTRACT. The present professional sufficiency project proposes to satisfy the needs of the maintenance department of the service company ESALB GROUP SAC, in turn propose a process improvement in the preventive and corrective maintenance of air conditioning equipment. The acquired knowledge and tools of industrial engineering will be applied that will facilitate us in the elaboration of the project. Likewise redesign a DOP, work order or service formats to reduce unscheduled shutdowns. Reduce customer service delivery time, increase productivity in Air Conditioning equipment and extend the life of customers' air conditioning equipment. The concepts and tools that were used to achieve these objectives are: operations diagram, which mention the improvement in activities, implementation of service or work formats and a safety management in the maintenance of air conditioning equipment. According to the background of the teams, a review was carried out and it was determined that there should be evidence and records of maintenance of each equipment, for which a Preventive Maintenance Plan was developed for the equipment that the institution has. In the project, objectives and scope were defined in conjunction with the production and services department, the activities to be carried out in each of the teams, the frequency and personnel involved in ESALB GROUP SAC. For the development of this work, biweekly visits were made during a period of 4 months and meetings with the company's managers, to gather the necessary information to define the processes of maintenance of air conditioning equipment, and identify the most critical and Greater economic impact. At the conclusion of each of the objectives set at the beginning of the project, the company ESALB GROUP SAC will obtain considerable economic benefits, a more defined process of activities, and satisfaction of current and new customers, implementing an adequate process in the maintenance of air conditioning equipment. KEYWORDS: improvement of processes, preventive maintenance, corrective maintenance.
Este ítem está sujeto a una licencia Creative Commons Licencia Creative Commons