Citas bibligráficas
Merino, R., (2018). Evaluación de los procesos de implementación y certificación del sistema integrado de gestión ISO 9001:2008, ISO 14001:2004 y OSHA 18001:2007; en el Perú [Universidad Nacional Agraria La Molina]. https://hdl.handle.net/20.500.12996/3201
Merino, R., Evaluación de los procesos de implementación y certificación del sistema integrado de gestión ISO 9001:2008, ISO 14001:2004 y OSHA 18001:2007; en el Perú []. PE: Universidad Nacional Agraria La Molina; 2018. https://hdl.handle.net/20.500.12996/3201
@misc{sunedu/3012566,
title = "Evaluación de los procesos de implementación y certificación del sistema integrado de gestión ISO 9001:2008, ISO 14001:2004 y OSHA 18001:2007; en el Perú",
author = "Merino Prado, Rosa Cecilia",
publisher = "Universidad Nacional Agraria La Molina",
year = "2018"
}
In this work we can appreciate the process of implementing an integrated management system in an organization belonging to the services sector; where said implementation was carried out through the PHVA cycle leading to the development of: policies, plans, programs, procedures, forms and other documents necessary to comply with the objectives and goals set by senior management; These documents have been detailed according to the scheme of the quality standard ISO 9001: 2008; in addition, the certification process that the organization faced with a local certifying company has been described. Finally, the evaluation of the efficiency of the implementation of the integrated management system in the organization was carried out through the evaluation of forty percent of the projects implemented
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