Citas bibligráficas
Paucar, Y., (2017). Optimización del proceso de emisión de órdenes de venta, en la empresa ABB S.A [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/11309
Paucar, Y., Optimización del proceso de emisión de órdenes de venta, en la empresa ABB S.A [Tesis]. PE: Universidad Privada del Norte; 2017. https://hdl.handle.net/11537/11309
@misc{sunedu/3012262,
title = "Optimización del proceso de emisión de órdenes de venta, en la empresa ABB S.A",
author = "Paucar Medina, Yolanda Lupe",
publisher = "Universidad Privada del Norte",
year = "2017"
}
ABSTRACT The present report corresponds to an investigation in the logistics area of the Robotics & Motor division of the company ABB SA, the objective of the study is to optimize the processes of issuing sales orders as a strategy to reduce time to 80% and zero " 0 "cost, at the same time increase the capacity of responses to 100% to give a better attention to our internal and external users, always promoting avant-garde quality that help to develop improvements in the areas involved. Since ABB is a global leader in electricity and automation technologies and is present in the most relevant sectors of the economy, in order to contribute to its growth and continuous improvement, a study was carried out in a specific area of the organization obtaining non-favorable results; Therefore, it is necessary to emphasize that the work developed in this thesis will contribute significantly to the increase of productivity and efficiency of the resources of the company. Nowadays, with the advancement of technology, digitalization of documents is created and a virtual library within the organization that allows access to all people, this technological development avoids unnecessary accumulation of documentation and the dependence of a person in charge of it. This will bring cost savings, time, loss of document loss, speed of response and a positive multiplier effect in each phase of the process. On the other hand, the research reviewed concepts of the variables of study to have a broader view of the subject, obtaining positive results that will help the work sustain, also made a formulation of possible methodologies to use, choosing the best. KEYWORDS: optimization, processes, cost, time, response fast.
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