Bibliographic citations
Ayarza, A., Reyes, C. (2018). La comunicación organizacional y su influencia en el clima organizacional de los operarios de industrias San Miguel en el 2017 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/624207
Ayarza, A., Reyes, C. La comunicación organizacional y su influencia en el clima organizacional de los operarios de industrias San Miguel en el 2017 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2018. http://hdl.handle.net/10757/624207
@misc{sunedu/3008189,
title = "La comunicación organizacional y su influencia en el clima organizacional de los operarios de industrias San Miguel en el 2017",
author = "Reyes Escalante, Carol Beatriz",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2018"
}
In the present investigation it was established, by an explanatory scope, the causal relationship existing between the organizational communication and the organizational environment of the workers of Industrias San Miguel in 2017 was determined by means of an explanatory design, with a non-experimental and cross-sectional design. The objective of the present investigation was to analyze if there is influence between the organizational communication and the organizational environment, both identified in a group of workers, belonging to one of the bottling plants of the company ‘Industrias San Miguel’, of the mass consumption category. Likewise, it’s been tried to identify the relationship between formal and informal communication done by the corporate communication management. The population was constituted by all the workers workers of the company Industrias San Miguel, whose sample was 154 collaborators, belonging to the masculine gender. To carry out this research, a survey was designed based on the variable’s operational matrix and the Likert scale. The results were obtained through the statistical processing performed, therefore we can conclude the following: In the findings it was possible to identify that the organizational communication does have an influence on the organizational environment, due to the results obtained in the SPSS, shown in Pearson coefficient of 0.648. Likewise, the effectiveness of the communication channels used and their relationship with credibility and pride as clusters of the organizational climate were determined.
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