Citas bibligráficas
Rojas, D., Pérez, E. (2019). Impacto de la inteligencia artificial en las empresas con un enfoque global [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/628123
Rojas, D., Pérez, E. Impacto de la inteligencia artificial en las empresas con un enfoque global [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2019. http://hdl.handle.net/10757/628123
@misc{sunedu/3006465,
title = "Impacto de la inteligencia artificial en las empresas con un enfoque global",
author = "Pérez León, Erika Vanessa",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2019"
}
Artificial intelligence (AI), also known as unnatural intelligence, presents a great advance for humanity in different economic sectors, by replacing processes and functions with expert systems or industrial robots. However, it is questioned whether AI brings value and development in the work environment for the human being, if it creates more jobs or the opposite. The purpose of this paper is to present relevant research on artificial intelligence and its controversial impact on employment and unemployment in industries, as the central theme of this document. The historical beginnings of AI, the analysis of different perspectives and their application are also reviewed. This investigation addresses the explanation of intelligent systems, the main reasons for use in various economic sectors, the risks and advantages of their application in organizations, the most developed economic sectors in the application of technology in recent decades, as well as its evolution in recent years in Peru and the world. The relevance of the topic to be presented is AI and its acceptance in industries, generating positive results in profits, cost reduction, process efficiencies and profitability. Also the use of the various tools that it provides, such as the use of Chatbots; However, there are also unfavorable consequences of its implementation in companies, such as dispensing with labor or jobs, thus generating controversy. A correlational, descriptive and conceptual methodology was used for the development of the research. It will be concluded that the social impact of AI is going to be enormous. But there are still key questions without a clear answer, where we wonder if societies are prepared for what is coming and what measures companies should take to make artificial intelligence improve the way of life of the human being of the 21st century.
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