Citas bibligráficas
Morán, E., Cayo, E. (2019). Calidad del servicio y satisfacción del cliente de las pollerías de Lince, Lima 2018 [Tesis, Universidad Inca Garcilaso de la Vega]. http://repositorio.uigv.edu.pe/handle/20.500.11818/3924
Morán, E., Cayo, E. Calidad del servicio y satisfacción del cliente de las pollerías de Lince, Lima 2018 [Tesis]. : Universidad Inca Garcilaso de la Vega; 2019. http://repositorio.uigv.edu.pe/handle/20.500.11818/3924
@misc{sunedu/2915456,
title = "Calidad del servicio y satisfacción del cliente de las pollerías de Lince, Lima 2018",
author = "Cayo Cuba, Emperatriz Evelyn",
publisher = "Universidad Inca Garcilaso de la Vega",
year = "2019"
}
The objective of the research was to determine the relationship that exists between the quality of the service and the satisfaction of the customer of Pollería de Lince, Lima 2018. To carry out the research, we used the survey technique and, as an instrument, the questionnaire that was applied to 384 customers of the restaurants of the grilled chicken of the district of Lince, taken at random for a week (from Monday to Sunday). With the results obtained, a database was created using the software SPSS version 25, which allowed us to organize, present and describe the data, as well as make the corresponding hypothesis tests.
Este ítem está sujeto a una licencia Creative Commons Licencia Creative Commons