Bibliographic citations
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Carbajal, X., (2019). Satisfacción laboral, liderazgo e inteligencia emocional en una empresa financiera de Lima [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/14981
Carbajal, X., Satisfacción laboral, liderazgo e inteligencia emocional en una empresa financiera de Lima []. PE: Pontificia Universidad Católica del Perú; 2019. http://hdl.handle.net/20.500.12404/14981
@misc{sunedu/2661443,
title = "Satisfacción laboral, liderazgo e inteligencia emocional en una empresa financiera de Lima",
author = "Carbajal Zaldivar, Ximena",
publisher = "Pontificia Universidad Católica del Perú",
year = "2019"
}
Title: Satisfacción laboral, liderazgo e inteligencia emocional en una empresa financiera de Lima
Authors(s): Carbajal Zaldivar, Ximena
Advisor(s): González Riesle, Álvaro
OCDE field: https://purl.org/pe-repo/ocde/ford#5.01.00
Issue Date: 12-Sep-2019
Institution: Pontificia Universidad Católica del Perú
Abstract: La presente investigación correlacional estudia la relación entre la Satisfacción Laboral
de los trabajadores con su Inteligencia Emocional y el Estilo de Liderazgo que muestran
sus jefes, en una empresa financiera pública del Perú. Participaron 101 colaboradores de
dicha empresa, respondiendo la Escala de Satisfacción Laboral (Price, 1997), el
cuestionario Trait Meta-Mood Scale (TMMS) diseñado por Mayer y Salovey (1995), para
medir la Inteligencia Emocional y el cuestionario MLQ 5X-Short, para medir los estilos
de Liderazgo (Transformacional, Transaccional y Laissez-faire). Los resultados del
estudio muestran una correlación directa media entre la Satisfacción Laboral de los
trabajadores y el estilo de Liderazgo Transformacional (.42) y Transaccional de sus
líderes (.45), dándose este último en mayor medida. En cuanto al estilo Laissez-Faire, se
muestra la existencia de una relación inversa con la variable de Satisfacción laboral (-
.40). Asimismo, los resultados no muestran una relación significativa entre la Satisfacción
Laboral y la Inteligencia Emocional.
The present correlational investigation studies the relationship between Job Satisfaction of the employees with their Emotional Intelligence and the Leadership Style in their leaders, in a public banking company in Peru. 101 workers were considered as a sample. The Job Satisfaction Scale (Price, 1997), the Trait Meta-Mood Scale (TMMS) questionnaire designed by Mayer and Salovey (1995), to measure Emotional Intelligence and the MLQ 5X-Short questionnaire, to measure Leadership Styles: Transformational, Transactional and Laissez Faire. In this study, a moderate positive correlation was determined between workers' Job Satisfaction and the Transformational Leadership style (.42) and Transactional Leadership style (.45). As for the Laissez-Faire style, the existence of an indirect relationship was confirmed (-.40) with Job Satisfaction. On the other hand, no significant relationship was found between Job Satisfaction and Emotional Intelligence.
The present correlational investigation studies the relationship between Job Satisfaction of the employees with their Emotional Intelligence and the Leadership Style in their leaders, in a public banking company in Peru. 101 workers were considered as a sample. The Job Satisfaction Scale (Price, 1997), the Trait Meta-Mood Scale (TMMS) questionnaire designed by Mayer and Salovey (1995), to measure Emotional Intelligence and the MLQ 5X-Short questionnaire, to measure Leadership Styles: Transformational, Transactional and Laissez Faire. In this study, a moderate positive correlation was determined between workers' Job Satisfaction and the Transformational Leadership style (.42) and Transactional Leadership style (.45). As for the Laissez-Faire style, the existence of an indirect relationship was confirmed (-.40) with Job Satisfaction. On the other hand, no significant relationship was found between Job Satisfaction and Emotional Intelligence.
Link to repository: http://hdl.handle.net/20.500.12404/14981
Discipline: Psicología con mención en Psicología Social
Grade or title grantor: Pontificia Universidad Católica del Perú. Facultad de Psicología
Grade or title: Licenciado en Psicología con mención en Psicología Social
Register date: 12-Sep-2019; 12-Sep-2019
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