Citas bibligráficas
Muñoz, A., (2018). Estudio de enfoque etnográfico sobre la cultura organizacional en una pequeña empresa familiar de Lima [Pontificia Universidad Católica del Perú]. http://hdl.handle.net/20.500.12404/12310
Muñoz, A., Estudio de enfoque etnográfico sobre la cultura organizacional en una pequeña empresa familiar de Lima []. PE: Pontificia Universidad Católica del Perú; 2018. http://hdl.handle.net/20.500.12404/12310
@misc{sunedu/2654910,
title = "Estudio de enfoque etnográfico sobre la cultura organizacional en una pequeña empresa familiar de Lima",
author = "Muñoz Marcos-Sánchez, Andrea Valentina",
publisher = "Pontificia Universidad Católica del Perú",
year = "2018"
}
The objective of this research was to describe and analyze the elements involved in the organizational culture of a small family business in Lima, taking as a theoretical and comprehensive model the levels of organizational culture proposed by Schein (2004). An ethnographic approach design was proposed that allowed us to obtain a first approximation to the culture of the organization through observations of common practices in the collaborators that were expressed in field notes. Two main categories were found with which the organization's culture can be analyzed: "Order" and "Interactions", which, in turn, were subdivided into more concrete and observable aspects to account for the artifacts and later for the values organizational. The results show contradictions between the discourse of what the collaborators understand of their own organizational culture and what the practice shows, allowing to reflect on the level of the basic budget, proposed by the Schein theory that guides the theoretical reflection of the study.
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