Bibliographic citations
Suárez, K., (2024). Relaciones interpersonales y clima laboral de los trabajadores en la empresa de Transportes y Servicios Generales Joselito S.A.C, Trujillo, 2023 [Universidad Nacional de Trujillo]. https://hdl.handle.net/20.500.14414/22065
Suárez, K., Relaciones interpersonales y clima laboral de los trabajadores en la empresa de Transportes y Servicios Generales Joselito S.A.C, Trujillo, 2023 []. PE: Universidad Nacional de Trujillo; 2024. https://hdl.handle.net/20.500.14414/22065
@misc{renati/879225,
title = "Relaciones interpersonales y clima laboral de los trabajadores en la empresa de Transportes y Servicios Generales Joselito S.A.C, Trujillo, 2023",
author = "Suárez Lezama, Karla Alejandra",
publisher = "Universidad Nacional de Trujillo",
year = "2024"
}
ABSTRACT This thesis was elaborated with the purpose of being able to analyze the influence of interpersonal relationships on the work environment of the workers of the Transport and General Services company Joselito S.A.C, Trujillo, 2023. A type of applied research was considered based on the explanatory design and a sample of 185 workers, with whom methods and techniques oriented to quantitative research were applied: Statistical method and survey technique. Regarding the nature of the research, it was qualitative, divided into: Inductive and deductive method; direct observation and interview techniques were used, allowing the opinions and comments of the participants to be known. These results show that problems based on communication between coworkers, lack of motivation and absence of leadership generate mistrust and, therefore, disorganization in the work teams of the Transport and General Services company Joselito S.A.C, Trujillo. Finally, from the perspective of social work, we propose that the area oriented to Human Resources implement various programs that promote training, development and problem solving in order to improve interpersonal relationships and promote leadership in an organizational manner, promoting teamwork to generate a very positive work environment and the benefit of the business environment. This thesis tends to be subdivided into: I. Introduction: Problematic reality, background, theoretical bases and conceptual framework; II. Materials and methods; III. Results presentation; IV. Discussion of results. V. Conclusions; VI. Recommendations. VII. Bibliography and Annexes.
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