Bibliographic citations
Gonzáles, E., (2016). Relación del liderazgo y desempeño laboral de los colaboradores de la clínica Jesús del Norte del distrito de Independencia – 2014 [Tesis, Universidad Inca Garcilaso de la Vega]. https://hdl.handle.net/20.500.11818/595
Gonzáles, E., Relación del liderazgo y desempeño laboral de los colaboradores de la clínica Jesús del Norte del distrito de Independencia – 2014 [Tesis]. : Universidad Inca Garcilaso de la Vega; 2016. https://hdl.handle.net/20.500.11818/595
@mastersthesis{renati/861646,
title = "Relación del liderazgo y desempeño laboral de los colaboradores de la clínica Jesús del Norte del distrito de Independencia – 2014",
author = "Gonzáles Saldaña, Elizabeth Geraldyne",
publisher = "Universidad Inca Garcilaso de la Vega",
year = "2016"
}
The descriptive correlational research was to compare overall objectives: to establish the relationship and comparison of leadership and work performance by gender, employment status and work area. To achieve these objectives were evaluated 122 collaborators leadership, job performance and in a sample of 150 patients quality of service. The results indicate that: the leadership was determined that employees of the clinic Jesus del Norte, 26.2 %% trend presents a low level of leadership potential. 43.4% is the average power level of leadership. 20.5% are in the high level of potential leadership trend and only 9.9% are in the very high level of leadership potential. With work performance variable, 4.9% is in poor work performance level; the 18.1% is in the below average in job performance; which is 54.1% higher than the average level of job performance and only 22.9% are in the optimal level of job performance. It was determined that the quality of service perceived by external clients (patients) clinical Jesus del Norte, 22% of patients perceive the quality of service is inadequate and deficient in 28% of patients feel service quality is moderate and 50% of patients perceive the quality of service is good to excellent. It was determined that there is statistical evidence that punitive generative dimension of leadership variable is negatively and significantly related to quality of service of work performance variable size. There is statistical evidence that free nutritious, rational and emotional dimensions of generative leadership variable is positively related to the size of the work team work performance variable size. It was determined that there is statistical evidence that emotional tame unruly and emotional dimensions of leadership variable is negatively related to job performance achievements in labor varying dimension.
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