Citas bibligráficas
Cornejo, L., (2022). El liderazgo y la mejora del clima organizacional con referencia a la tienda Paris Plaza Norte, Lima 2020 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/30032
Cornejo, L., El liderazgo y la mejora del clima organizacional con referencia a la tienda Paris Plaza Norte, Lima 2020 [Tesis]. PE: Universidad Privada del Norte; 2022. https://hdl.handle.net/11537/30032
@misc{renati/521515,
title = "El liderazgo y la mejora del clima organizacional con referencia a la tienda Paris Plaza Norte, Lima 2020",
author = "Cornejo Polo, Lucero Reggina",
publisher = "Universidad Privada del Norte",
year = "2022"
}
The present work aims to determine the leadership and improvement of the organizational climate of the employees of the Paris Plaza Norte store (P162), taking as guides the concepts provided by Robbins, Chiavenato, Herzberg, Litwing and Stinger, among others. The type of research was correlational, non-experimental design, a census of 100 workers from the different areas of the store was used. The technique that was carried out for this project was through surveys, being a means to measure the leadership and the improvement of the organizational climate in the Paris Plaza Norte store, 2020. It is expected as a result within what is leadership, the perspective of the collaborators with respect to the level of trust of the collaborators and their bosses, the decision-making power they had to solve problems and the recognition for their work within the company. In the first chapter, it will allow us to know the degree of validity of the instrument. The second chapter, we will analyze the variables with their respective dimensions. Finally, the analysis carried out will help us to contrast the hypothesis raised in this research, so we will indicate the conclusions and recommendations obtained after having carried out the corresponding analysis. The results revealed that there is a significant relationship of 0.763, which indicates that leadership and its relationship with the work environment in the organization is of high relevance, since through the technique of questionnaires and interviews with employees they obtained good long-term results.
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