Citas bibligráficas
Vilela, J., (2023). Nivel de satisfacción del control prenatal en gestantes adultas y adolescentes atendidas en el Centro Materno Infantil Santa Luzmila II, en el año 2021 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/34070
Vilela, J., Nivel de satisfacción del control prenatal en gestantes adultas y adolescentes atendidas en el Centro Materno Infantil Santa Luzmila II, en el año 2021 [Tesis]. PE: Universidad Privada del Norte; 2023. https://hdl.handle.net/11537/34070
@misc{renati/517442,
title = "Nivel de satisfacción del control prenatal en gestantes adultas y adolescentes atendidas en el Centro Materno Infantil Santa Luzmila II, en el año 2021",
author = "Vilela Apolaya, Joselyn Jahaira",
publisher = "Universidad Privada del Norte",
year = "2023"
}
The satisfaction of a patient when receiving care in a health service is an important factor to increase the competitiveness of this sector. The objective was to determine the difference in the level of satisfaction with prenatal control between pregnant adults and adolescents attended at the Santa Luzmila II Maternal and Child Center in 2021. It is a study with a quantitative, cross-sectional, descriptive, and comparative approach. The population consisted of 169 pregnant women, of which 143 were pregnant adults and 26 were pregnant adolescents, the sampling was non-probabilistic, for convenience. An adapted SERVQUAL questionnaire was applied to assess the level of satisfaction with virtual prenatal care. It was obtained that 93.7% of pregnant adults and 88.5% of pregnant adolescents are satisfied with prenatal care. Concluding that pregnant adults and adolescents are mostly satisfied with prenatal care at the Santa Luzmila II Maternal and Child Center.
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