Citas bibligráficas
Flores, R., Flores, N. (2017). Propuesta de mejora en el área de logística para reducir los costos operativos generados en los almacenes de la empresa carrocería Metalbus S.A [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/11567
Flores, R., Flores, N. Propuesta de mejora en el área de logística para reducir los costos operativos generados en los almacenes de la empresa carrocería Metalbus S.A [Tesis]. PE: Universidad Privada del Norte; 2017. https://hdl.handle.net/11537/11567
@misc{renati/514549,
title = "Propuesta de mejora en el área de logística para reducir los costos operativos generados en los almacenes de la empresa carrocería Metalbus S.A",
author = "Flores Espejo, Natalie Marylin",
publisher = "Universidad Privada del Norte",
year = "2017"
}
ABSTRACT The objective of the present paper was to reduce the operating costs generated by the warehouses of METALBUS S.A, applying proposals for improvement in the logistics area. These operating costs were generated by the absence of a material requirement program, due to the lack of a stock management program, the absence of a training program, the non-attendance of an updated kárdex for the control of machines and tools, due to the deficiency of warehouse layouts for distribution and organization of supplies, lack of order and cleaning, as well as the requirement of the implementation of an organizational and functions manual for warehouse jobs. Once the problem, objectives, hypotheses and variables were exposed, an applied research was used, in which Industrial Engineering tools were used to each of the root causes presented by the company through the Ishikawa diagrams and, in addition, using the Pareto diagram in which it was possible to ponder the main problems encountered, focusing on those that have a greater impact on the operating costs of the company in a total of S /. 100,793.01. The proposals for improvement were based on the implementation of a Material Requirements Planning (MRP), a Stock Management plus its respective training, a kárdex, layouts, a 5S program and finally a Manual of organization and functions; which allowed to eliminate or reduce costs and delays in the delivery of buses, causing penalties and customer dissatisfaction. Thus, implementing these improvements, we ended up saving a total of operating costs of S /. 97,781.59, with an improvement of 97.01% on the economic loss of the company. The Net present value is S/. 1,945,676.87, the Internal Return Rate is 79% and the Benefit Cost Ratio is 1.25. All it demonstrates that the proposal is financially viable, and the tools used also contributed favorably to the logistics management of the company aiming to fulfill orders on time.
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