Citas bibligráficas
Teran, E., (2022). El estrés laboral y la satisfacción laboral en los colaboradores de un centro odontológico privado de Cajamarca [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/31706
Teran, E., El estrés laboral y la satisfacción laboral en los colaboradores de un centro odontológico privado de Cajamarca [Tesis]. PE: Universidad Privada del Norte; 2022. https://hdl.handle.net/11537/31706
@mastersthesis{renati/509464,
title = "El estrés laboral y la satisfacción laboral en los colaboradores de un centro odontológico privado de Cajamarca",
author = "Teran Tejada, Elena Silvia",
publisher = "Universidad Privada del Norte",
year = "2022"
}
The general objective of this research was to determine the relationship between work stress and job satisfaction in the collaborators of a dental center in Cajamarca. The research corresponds to the basic descriptive correlational type, with a non-experimental and cross-sectional design. The sample consisted of 25 collaborators of a dental center in Cajamarca. Two questionnaires were used as instruments for the collection of information, one for work stress (ILO - WHO) and the other for job satisfaction (SL-SPC). According to our results, it was determined that the relationship between job stress and job satisfaction in the collaborators of a Dental Center in Cajamarca is inverse (r = -0.612) and significant (sig.= 0.001). Regarding the relationship of the dimensions of job satisfaction with stress, only the dimensions Social Relations (r= -0.409, Sig=0.042), Personal Development (r = -0.399, Sig=0.048), Task Performance (r = -0.422, Sig=0.035) and Relationship with Authority (r = -0.537, Sig=0.006), showed a significant relationship with job stress. Regarding stress level, 76 % of the employees presented low level, 12 % presented medium level and 12 % presented high level. Regarding job satisfaction, 92 % of the employees showed regular satisfaction, 4 % showed partial satisfaction and 4 % showed partial job dissatisfaction. According to the results, there is a significant relationship between job stress and job satisfaction in the collaborators of a Dental Center in Cajamarca.
Este ítem está sujeto a una licencia Creative Commons Licencia Creative Commons