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Noya, F., Gamboa, P. (2023). Criterios para la selección de proveedores internacionales en empresas importadoras de Lima 2023 [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/35971
Noya, F., Gamboa, P. Criterios para la selección de proveedores internacionales en empresas importadoras de Lima 2023 [Tesis]. PE: Universidad Privada del Norte; 2023. https://hdl.handle.net/11537/35971
@misc{renati/452867,
title = "Criterios para la selección de proveedores internacionales en empresas importadoras de Lima 2023",
author = "Gamboa Ramon, Pamela Adriana",
publisher = "Universidad Privada del Norte",
year = "2023"
}
Title: Criterios para la selección de proveedores internacionales en empresas importadoras de Lima 2023
Authors(s): Noya Arellano, Fatima Ines; Gamboa Ramon, Pamela Adriana
Advisor(s): Lavado Bocanegra, César Eduardo
Keywords: Empresas importadoras; Empresas internacionales; Mercado internacional; Negocios internacionales; Selección proveedores internacionales; Criterios; Importación; Selection of international suppliers; Criteria; Import
OCDE field: https://purl.org/pe-repo/ocde/ford#5.02.01
Issue Date: 29-Nov-2023
Institution: Universidad Privada del Norte
Abstract: En la actualidad, las empresas cuentan con diversos procesos propios para seleccionar proveedores, sin embargo, no existe un modelo que les permita guiarse sobre los criterios que deben tomarse en cuenta para mitigar riesgos. Por ello, la presente tesis tiene como objetivo describir los criterios para la selección de proveedores internacionales en empresas importadoras de Lima 2023. La investigación es de tipo básica, enfoque cualitativo, nivel descriptivo y diseño fenomenológico. La muestra está constituida por quince colaboradores que laboran en diversas empresas importadoras, los cuales tienen conocimientos sobre el proceso de selección de proveedores gracias a los cargos que tienen dentro de estas organizaciones. Para conocer más sobre su experiencia, se utilizó la técnica de entrevista a profundidad la cual fue aplicada con una guía de entrevista semiestructurada que estuvo conformada por quince preguntas que contenían el detalle de los indicadores divididos en cuatro subcategorías, la cual, fue validada por un juicio de expertos conformado por Magísteres de la Universidad Privada del Norte. Concluyendo que los criterios básicos que se deben considerar al momento de seleccionar un proveedor internacional son: precio, calidad, entrega, capacidad de producción, flexibilidad operativa, servicio al cliente, riesgo, medio ambiente, relaciones públicas y administración. Los mismos que garantizan una correcta gestión de los proveedores con la finalidad de mitigar cualquier tipo de contingencia que se pueda presentar en la relación comercial.
Currently, companies have several processes of their own to select suppliers, however, there is no model that allows them to be guided by the criteria that must be taken into account to mitigate risks. Therefore, this thesis aims to describe the criteria for the selection of international suppliers by importing companies from Lima 2023. The research is of basic type, qualitative approach, descriptive level and phenomenological design. The sample consists of fifteen employees who work in various importing companies who have knowledge about the supplier selection process thanks to the positions they have within these organizations. To learn more about his experience, the in-depth interview technique was used, which was applied with a semi-structured interview guide which consisted of fifteen questions that contained the detail of the indicators divided into four subcategories, which, was validated by an expert judgment made up of Masters from the Universidad Privada del Norte. Concluding that the basic criteria that should be considered when selecting an international supplier are: price, quality, delivery, production capacity, operational flexibility, customer service, risk, environment, public relations and administration. The same ones that guarantee a correct management of suppliers in order to mitigate any type of contingency that may arise in the commercial relationship.
Currently, companies have several processes of their own to select suppliers, however, there is no model that allows them to be guided by the criteria that must be taken into account to mitigate risks. Therefore, this thesis aims to describe the criteria for the selection of international suppliers by importing companies from Lima 2023. The research is of basic type, qualitative approach, descriptive level and phenomenological design. The sample consists of fifteen employees who work in various importing companies who have knowledge about the supplier selection process thanks to the positions they have within these organizations. To learn more about his experience, the in-depth interview technique was used, which was applied with a semi-structured interview guide which consisted of fifteen questions that contained the detail of the indicators divided into four subcategories, which, was validated by an expert judgment made up of Masters from the Universidad Privada del Norte. Concluding that the basic criteria that should be considered when selecting an international supplier are: price, quality, delivery, production capacity, operational flexibility, customer service, risk, environment, public relations and administration. The same ones that guarantee a correct management of suppliers in order to mitigate any type of contingency that may arise in the commercial relationship.
Link to repository: https://hdl.handle.net/11537/35971
Discipline: Administración y Negocios Internacionales
Grade or title grantor: Universidad Privada del Norte. Facultad de Negocios
Grade or title: Licenciado en Administración y Negocios Internacionales
Juror: Haro Hidalgo, Victor Hugo; Sanchez Porras, Jose Wilfredo; Barraza Lino, Roberto Pablo
Register date: 22-Feb-2024
This item is licensed under a Creative Commons License