Bibliographic citations
Purizaca, M., (2014). Propuesta de mejora de procesos en el sistema de pago de haberes mensuales del personal de la empresa Ipsycom Ingenieros SRL utilizando las herramientas de calidad para minimizar el índice de reclamos [Tesis, Universidad Privada del Norte]. https://hdl.handle.net/11537/3174
Purizaca, M., Propuesta de mejora de procesos en el sistema de pago de haberes mensuales del personal de la empresa Ipsycom Ingenieros SRL utilizando las herramientas de calidad para minimizar el índice de reclamos [Tesis]. PE: Universidad Privada del Norte; 2014. https://hdl.handle.net/11537/3174
@misc{renati/422023,
title = "Propuesta de mejora de procesos en el sistema de pago de haberes mensuales del personal de la empresa Ipsycom Ingenieros SRL utilizando las herramientas de calidad para minimizar el índice de reclamos",
author = "Purizaca Huacan, Miriam Evelin",
publisher = "Universidad Privada del Norte",
year = "2014"
}
The present project arises from the problematics that has generated inside the company Ipsycom Ingenieros SRL in the system of payment of remunerations and liquidations, which due to the growth of the population inside the company is left to notice the lack in the processes and procedures that could strengthen the quality level of the company. It is for it that there is born the offer of improvement that he carries to the process design that they intervene in the system of payments of property and liquidations with that one expects to strengthen the concept of constant improvement of the business. For it is necessary to measure, to compile and to analyze the information and procedures that are a part of the same one, in order that later to it there are achieved the reasons of mistakes eliminate faults and delays inside the system of payments that are harming the satisfaction of our internal clients which reflects a low level of performance. Of achieving this system to implement the results that we would obtain be: Complete identification of all the processes that intervene inside the system of payments and total delegation of responsibilities of the areas that intervene in the system, this way we would eliminate the mistakes faults and delays in the system of payments, with it we will be able to minimize the level of dissatisfaction in the personnel, that in turn we would achieve a better labor climate, the company would turn into an attractive option for talented external personnel, also it would turn into a reliable company before our clients who would notice the level of commitment with our workers
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