Bibliographic citations
Castellano, F., Cruces, D. (2024). Aplicación web de encuestas de pulso personalizadas para la evaluación del clima organizacional dirigida a PYMEs utilizando GPT-4 [Trabajo de suficiencia profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/674423
Castellano, F., Cruces, D. Aplicación web de encuestas de pulso personalizadas para la evaluación del clima organizacional dirigida a PYMEs utilizando GPT-4 [Trabajo de suficiencia profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/674423
@misc{renati/418941,
title = "Aplicación web de encuestas de pulso personalizadas para la evaluación del clima organizacional dirigida a PYMEs utilizando GPT-4",
author = "Cruces Castillo, Diana Carolina",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
Over the past few years, the rate of job dissatisfaction has significantly increased, affecting approximately half of the workforce in countries like Peru. This growing phenomenon presents a substantial challenge for companies striving to maintain a healthy and motivating work environment. Traditional feedback tools, characterized by their low frequency and limited interpretative capacity, fail to adequately capture the dynamic perceptions and motivations of employees regarding the organizational climate. To address this pressing issue, we propose the implementation of a personalized pulse survey application. Utilizing advanced GPT-4 technology, the application facilitates continuous data collection and classification, constantly adapting to the specific needs of each company as more results are gathered and analyzed. Deployed in an isolated Azure environment for each company, this innovative solution ensures a unique application tailored to the requirements of each client. Following the implementation of this system, numerous substantial benefits have been observed, including a remarkable 50% improvement in response rate and user satisfaction, a significant 60% increase in participation level, a notable 40% improvement in the organizational climate index, and an impressive 50% increase in employee retention rate. With this powerful tool, companies can gain a more dynamic and accurate understanding of the work environment, enabling more effective responses and informed decision-making to enhance overall employee satisfaction and engagement.
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