Citas bibligráficas
Ramos Rivadeneyra, R., (2024). La gestión del cambio en aplicativos digitales en el desempeño laboral de trabajadores de fiscalización y control en municipalidades de Lima Metropolitana, 2022 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/673321
Ramos Rivadeneyra, R., La gestión del cambio en aplicativos digitales en el desempeño laboral de trabajadores de fiscalización y control en municipalidades de Lima Metropolitana, 2022 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2024. http://hdl.handle.net/10757/673321
@misc{renati/416219,
title = "La gestión del cambio en aplicativos digitales en el desempeño laboral de trabajadores de fiscalización y control en municipalidades de Lima Metropolitana, 2022",
author = "Ramos Rivadeneyra, Rosario Del Pilar",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2024"
}
In recent years, change management has become an essential element for companies, especially in the context of technological evolution. This takes on particular relevance in private companies, given their greater resource capacity to embrace new technologies and the continuous training of their staff. The present study focused on analyzing the influence of change management in digital applications on the work performance of inspection and control management employees of the municipalities of Metropolitan Lima during the year 2022. This research adopted a causal explanatory design of cross-section. A questionnaire was applied to 373 workers in the inspection and control area of a total of 12,027 workers in the municipalities of Metropolitan Lima. The results obtained indicate that the inspection and control management in Metropolitan Lima exerts an influence of moderate magnitude, which means that an increase in change management in digital applications translates into an improvement in work performance.
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