Citas bibligráficas
Merino, S., Carasi, F. (2023). Alta rotación laboral externa gerencial de establecimientos de comida rápida Pizza Hut, zona Plaza San Martin, Lima – Lima [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/669894
Merino, S., Carasi, F. Alta rotación laboral externa gerencial de establecimientos de comida rápida Pizza Hut, zona Plaza San Martin, Lima – Lima [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/669894
@misc{renati/409143,
title = "Alta rotación laboral externa gerencial de establecimientos de comida rápida Pizza Hut, zona Plaza San Martin, Lima – Lima",
author = "Carasi Montes, Francis",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
This study based on case analysis addresses the phenomenon of high labor turnover among managers who belong to the Plaza San Martin branch, Lima, Peru of the Pizza Hut company. The influence of various factors, such as working conditions, training, organizational culture and human resource management, on manager retention and satisfaction is analyzed. The study seeks to identify the underlying causes of this high turnover and propose effective strategies to mitigate the problematic situation, improving the job stability of managers and, ultimately, organizational performance and culture. Therefore, by addressing high labor turnover at the management level, the Pizza Hut branch can improve consistency in service quality, reduce recruiting and training costs, and promote a more satisfying work culture for its employees. The research is based on a review of background information, theories, and interviews, with the objective of providing practical recommendations and alternatives to Pizza Hut management to address this persistent challenge in human resource management.
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