Citas bibligráficas
Castro, (2023). Liderazgo transformacional y su relación con el compromiso organizacional de los colaboradores de la fuerza de ventas de la banca múltiple en Lima Metropolitana, 2023 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/669324
Castro, Liderazgo transformacional y su relación con el compromiso organizacional de los colaboradores de la fuerza de ventas de la banca múltiple en Lima Metropolitana, 2023 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2023. http://hdl.handle.net/10757/669324
@misc{renati/408239,
title = "Liderazgo transformacional y su relación con el compromiso organizacional de los colaboradores de la fuerza de ventas de la banca múltiple en Lima Metropolitana, 2023",
author = "Castro Chavez de Saenz Veronica",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2023"
}
The purpose of this research is to determine the relationship between transformational leadership and the organizational commitment of employees of the sales force of the multiple banking in Metropolitan Lima 2023. Both variables represent a constant challenge for organizational development and success. The methodology used in the research is non-experimental quantitative type, transversal-correlational scope. A sample of 380 employees is selected from the sales force of Banco de Crédito BCP, Banco BBVA, Scotiabank del Perú and Interbank. These employees work in the Metropolitan Lima area and have been on the banks' payroll for one year. mentioned. To obtain data, a survey was designed with 33 items with the Likert scale. This survey is born from an operationalization matrix of variables, where idealized influence, inspiring motivation, intellectual stimulation, and individualized consideration have been considered as dimensions of the transformational leadership variable and, affective commitment, normative commitment, and continuity commitment as dimensions for the organizational commitment variable. The results were analyzed through the Rho Spearman coefficient, where the formulated hypotheses could be validated, stating that transformational leadership has a considerable positive relationship with the organizational commitment of the collaborators of the sales force of the multiple banking in Metropolitan Lima 2023.
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