Bibliographic citations
Susaya, Á., Isidro, M. (2022). Propuesta de mejora en el área de almacén de una empresa comercializadora para reducir las devoluciones de productos mediante la metodología Lean Warehousing [Trabajo de Suficiencia Profesional, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/661013
Susaya, Á., Isidro, M. Propuesta de mejora en el área de almacén de una empresa comercializadora para reducir las devoluciones de productos mediante la metodología Lean Warehousing [Trabajo de Suficiencia Profesional]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2022. http://hdl.handle.net/10757/661013
@misc{renati/400423,
title = "Propuesta de mejora en el área de almacén de una empresa comercializadora para reducir las devoluciones de productos mediante la metodología Lean Warehousing ",
author = "Isidro Polonio, María Vianney",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2022"
}
This research work focuses on developing a warehouse management system for medium-sized trading companies, which includes maximizing the time of the picking process (selection and packaging) to obtain a decrease in returned products. The knowledge and application of Lean Warehousing tools (SLP, cyclical inventories and process standardization), and the ABC multicriteria as an analysis tool, will allow to administer and manage the processes within the warehouse. The demands of the clients regarding the quality and on-time deliveries of the products are increasing, which requires being more competitive in the operations, for which the warehouse distribution and the methodology used by the operators are analysed, and thus eliminate everything that does not generate value, get control of inventories, and redistribute products according to their importance. Finally, improving warehouse management generates a decrease in the rate of product returns, due to efficient delivery and improved warehouse distribution. As a result, a positive impact was generated for an optimistic scenario with a NPV of S/ 95,798.91, demonstrating its profitability as it is greater than zero (VAN > 0); Likewise, a rate of return (IRR) of 87.21% was obtained. This was achieved by reducing returns from 14.1% to 5%.
This item is licensed under a Creative Commons License