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Camacho, A., Gallo, J., Guillén, R., Paico, E., Timaná, J. (2021). Rapi Hogar [Trabajo de investigación, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/660054
Camacho, A., Gallo, J., Guillén, R., Paico, E., Timaná, J. Rapi Hogar [Trabajo de investigación]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2021. http://hdl.handle.net/10757/660054
@misc{renati/399531,
title = "Rapi Hogar",
author = "Timaná Luján, Jhamir Alexander",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2021"
}
Title: Rapi Hogar
Authors(s): Camacho Noriega, Ana Verónica; Gallo Álvarez, José Pablo; Guillén Romero, Rocío Del Pilar; Paico Alvarado, Edgar Christian; Timaná Luján, Jhamir Alexander
Advisor(s): Gaviria Clemente, Juan Francisco
Keywords: Servicio técnico; Seguridad; COVID-19; Technical service; Security
OCDE field: http://purl.org/pe-repo/ocde/ford#5.00.00; https://purl.org/pe-repo/ocde/ford#5.02.04
Issue Date: 12-Dec-2021
Institution: Universidad Peruana de Ciencias Aplicadas (UPC)
Abstract: Para la ejecución del presente proyecto, se aplicó una investigación de mercado para identificar el público objetivo, así como también la carencia que presenta este sector en contratar este tipo de servicio técnico de calidad y con garantía para el hogar con el fin de satisfacer la necesidad de reparaciones de las viviendas en la zona norte de Lima Metropolitana. Ante esta eventualidad del Covid-19, nos obligó a recurrir a la búsqueda de servicios mediante las plataformas virtuales, teniendo muy presente que al momento de solicitar los servicios estos cuenten con los protocolos de bioseguridad, los cuales salvaguardaran la salud de nuestros clientes internos y externos. Este proyecto busca fortalecer los servicios que con el tiempo no se ha desarrollado de la mejor manera y se sigue manteniendo en la informalidad mostrando un déficit en la calidad de estos, por lo cual buscamos fortalecer la importancia de las pequeñas empresas. Tenemos un equipo de profesionales experimentados para cada especialidad de servicios que ofrecemos, brindando calidad, seguridad y sobre todo garantía porque lo más importante para nosotros es generar confianza con nuestros clientes.
For the execution of this project, a market research was applied to identify the target audience, as well as the lack of this sector in hiring this type of quality technical service with a guarantee for the home in order to satisfy the need of home repairs in the northern area of Metropolitan Lima. Faced with this eventuality of Covid-19, it forced us to resort to searching for services through virtual platforms, keeping in mind that when requesting services they have biosafety protocols, which will safeguard the health of our internal clients and external. This project seeks to strengthen services that over time have not been developed in the best way and continue to remain informal, showing a deficit in their quality, for which we seek to strengthen the importance of small businesses. We have a team of experienced professionals for each specialty of services we offer, providing quality, security and above all guarantee because the most important thing for us is to generate trust with our clients.
For the execution of this project, a market research was applied to identify the target audience, as well as the lack of this sector in hiring this type of quality technical service with a guarantee for the home in order to satisfy the need of home repairs in the northern area of Metropolitan Lima. Faced with this eventuality of Covid-19, it forced us to resort to searching for services through virtual platforms, keeping in mind that when requesting services they have biosafety protocols, which will safeguard the health of our internal clients and external. This project seeks to strengthen services that over time have not been developed in the best way and continue to remain informal, showing a deficit in their quality, for which we seek to strengthen the importance of small businesses. We have a team of experienced professionals for each specialty of services we offer, providing quality, security and above all guarantee because the most important thing for us is to generate trust with our clients.
Link to repository: http://hdl.handle.net/10757/660054
Discipline: Administración de Empresas; Administración de Banca y Finanzas; Contabilidad; Marketing
Grade or title grantor: Universidad Peruana de Ciencias Aplicadas (UPC). División de Estudios Profesionales para Ejecutivos (EPE)
Grade or title: Bachiller en Administración de Empresas; Bachiller en Administración de Banca y Finanzas; Bachiller en Contabilidad; Bachiller en Marketing
Register date: 31-May-2022
This item is licensed under a Creative Commons License