Citas bibligráficas
Cruzado, M., Eguiluz, M. (2021). Influencia de los estilos de liderazgo en la satisfacción laboral de los colaboradores del sector bancario en lima centro durante el 2021 [Tesis, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/658850
Cruzado, M., Eguiluz, M. Influencia de los estilos de liderazgo en la satisfacción laboral de los colaboradores del sector bancario en lima centro durante el 2021 [Tesis]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2021. http://hdl.handle.net/10757/658850
@misc{renati/398394,
title = "Influencia de los estilos de liderazgo en la satisfacción laboral de los colaboradores del sector bancario en lima centro durante el 2021",
author = "Eguiluz Díaz, Maria Claudia",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2021"
}
The study of leadership styles and job satisfaction, at the investigative level, has aroused considerable interest in different sectors, due to the importance of knowing the relationship between variables, and how to affect the organization´s success, in addition there is great interest around the perception of people regarding their psychological experiences during the work stage (Aldape, Pedrozo, Castillo & Moguel, 2011). On one hand, leadership is the process of influencing people to achieve their objectives and goals (Chiang, Gomez & Salazar, 2014). On the other hand, the job satisfaction is important for the employees well-being, for the performance and productivity of the employees, which is reflected on the organizations results (Chiang et al., 2014). Likewise, the banking sector in Peru has evolved positively, this sector is relevant due to is linked to the economic growth of the country, fulfilling a role of financial intermediation and promoting small, medium and large companies in the country (Superintendencia de Banca y Seguros, [SBS], 2021a). For the present research, the adapted questionnaire MLQ by Castro and Martina was applied to 369 employees of the banking sector of Central Lima to measure leadership styles and the SL-SPC Job Satisfaction scale of Sonia Palma to measure job satisfaction. As a result, the positive influence of leadership styles on job satisfaction was determined, with transactional and transformational leadership being the most influential in the employees of the sector.
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