Citas bibligráficas
Paredes, J., Ramírez, C., Ramírez, H. (2021). Propuesta de implementación de una oficina de gestión de proyectos para el área de dirección de proyectos de TI en chain services TI SAC [Trabajo de investigación, Universidad Peruana de Ciencias Aplicadas (UPC)]. http://hdl.handle.net/10757/656801
Paredes, J., Ramírez, C., Ramírez, H. Propuesta de implementación de una oficina de gestión de proyectos para el área de dirección de proyectos de TI en chain services TI SAC [Trabajo de investigación]. PE: Universidad Peruana de Ciencias Aplicadas (UPC); 2021. http://hdl.handle.net/10757/656801
@mastersthesis{renati/396304,
title = "Propuesta de implementación de una oficina de gestión de proyectos para el área de dirección de proyectos de TI en chain services TI SAC",
author = "Ramírez Fano, Henry Vladimir",
publisher = "Universidad Peruana de Ciencias Aplicadas (UPC)",
year = "2021"
}
For the development of this proposal, it is based on the consulting company Chain Services TI S.A.C. established in 2008 in Peru, formed with Peruvian capital and presence in Colombia, Ecuador, Bolivia, Costa Rica, and Peru, with the main objective of being a pioneer company in innovation in IT solutions. This research work entitled: “Proposal to Implement a Project Management Office for the IT Project Management Area“ takes as its main source the PMBOK® Guide 6th Edition and other complementary sources. In chapter I, the theoretical framework that provides us with the theoretical and contextual support of the concepts used for this proposal is presented. In chapter II, the current situation of the company is described, the current processes and the problem to be solved is detailed. In chapter III, emphasis is placed on showing the proposal and deployment of the PMO. In chapter IV, the conclusions that have been obtained in the present work are presented. In chapter V, recommendations are proposed to be considered. Finally, this proposal will help the company to have standardized processes and methodologies for each type of project and minimize the problems that may arise, thereby allowing the improvement of profitability and customer satisfaction levels.
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