Citas bibligráficas
Ramírez, T., Yangali, A. (2024). Nivel de aprendizaje organizacional en la transformación digital pospandemia de los comercios minoristas, Lima 2023 [Tesis, Universidad Privada Antenor Orrego]. https://hdl.handle.net/20.500.12759/19431
Ramírez, T., Yangali, A. Nivel de aprendizaje organizacional en la transformación digital pospandemia de los comercios minoristas, Lima 2023 [Tesis]. PE: Universidad Privada Antenor Orrego; 2024. https://hdl.handle.net/20.500.12759/19431
@misc{renati/381399,
title = "Nivel de aprendizaje organizacional en la transformación digital pospandemia de los comercios minoristas, Lima 2023",
author = "Yangali Ibarra, Adriana Ozaida",
publisher = "Universidad Privada Antenor Orrego",
year = "2024"
}
This research seeks to determine the level of organizational learning in the digital transformation of post-pandemic retailers. The study approach is quantitative, with a basic descriptive non- experimental methodological design. As a research technique, the survey was used, whose instrument for data collection was an online questionnaire using the Likert scale, consisting of 15 questions, addressed to 30 representatives of retail businesses in Lima that were part of the digital transformation. , as managers, owners, representatives, administrators, among others; which were selected by convenience. The instrument was developed with 7 dimensions, which were: Adaptation, Shared tasks, business experiences, processes and results, digital organization, digital culture and technology. The results demonstrated that the level of organizational learning in the digital transformation of retail stores in Lima is medium and that there is a significant relationship between the dimensions of adaptation and shared tasks. Finally, it was found that technology among business employees is at a medium level of assessment, evidencing that businesses have deficiencies in the use and adoption of digital technologies. In this way, it is concluded that the level of organizational learning in the post-pandemic digital transformation is at a medium learning level for the majority of representatives; with a tendency to a high level, because businesses are willing to learn new things in the face of sudden changes such as those generated by the Covid 19 pandemic
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